Victoria Zall
Aurora,CO
Summary
Strong leader and problem-solver dedicated to streamlining operations to promote organizational efficiency and decrease costs. Uses independent decision-making skills as well as sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Chick-fil-A
06.2018 - 07.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Education
Associate of Arts - Psychology
University of Northern Colorado
Greeley, COSkills
- Customer Relations
- Time Management
- Google Drive
- Directing Team Members
- Orientating and Training
- Strategic Planning
Timeline
Assistant Manager
Chick-fil-A
06.2018 - 07.2023
Associate of Arts - Psychology
University of Northern Colorado
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