Victoria Zorger
Summary
Outgoing and friendly receptionist experience delivering quality customer service and positive impressions, including clerical support and public interaction. Excels in calendar management, scheduling, data entry, and answering phone calls.
Overview
4
4
years of professional experience
Work History
Salon Receptionist
Nevaeh Salon & Spa
07.2022 - Current
- Developed relationships with guests to meet client needs and encourage repeat service.
- Consistently kept the reception area clean and tidy and maintained the salon.
- Updated customer records and maintained accurate client information.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered central telephone system and directed calls accordingly.
Crew Member
Dairy Queen Grill & Chill
03.2019 - 06.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Worked front counter, drive-thru, and other areas.
- Worked well with teammates and accepted coaching from management team.
Education
Bachelor of Arts - Graphic Design
University of Illinois At Chicago
Chicago, IL05.2025
Skills
- Working with Teammates
- Organization and Time Management
- Billing and Payment Processing
- Issue Escalation
- Phone Etiquette
- Greet Visitors
- Customer Service
Timeline
Salon Receptionist
Nevaeh Salon & Spa
07.2022 - Current
Crew Member
Dairy Queen Grill & Chill
03.2019 - 06.2022
Bachelor of Arts - Graphic Design
University of Illinois At Chicago