Victoria "Amber" Crafton
Venus,TX
Summary
To obtain a position with a team environment and culture.
Working in the business field for 20 plus years, always knew my love is working as a Special Education Teacher. I have gradated and I am enrolled in Iteach Texas, testing for EC-12 Special Education.
Overview
17
17
years of professional experience
Work History
Office Manager
Rem Properties
02.2021 - Current
- Reported to senior management on organizational performance and progress toward goals.
- Launched quality assurance practices for each phase of development
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Evaluated employee records and productivity and submitted evaluation reports.
- Updated reports, managed accounts, and generated reports for company database.
Licensed Property & Casulty Agent, Life and Heatlh
Progressive Insurance
09.2020 - 02.2021
- Sell Auto, Motorcycle, ATV/UTV, Boat and other special line products
- Meet monthly sell goals, call center.
- Resolved caller issues quickly and thoroughly.
- Developed and implemented marketing strategies to maximize sales and attract new clients.
- Maintained comprehensive product and service knowledge for accurate, informative customer advice.
- Mentored junior agents within the team, sharing insights and best practices to support their professional growth and contributions to the agency''s success.
Insurance Agent
State FARM
12.2016 - 09.2020
- Communicates effectively, in written and verbal formats to clients
- Sell and maintain insurance needs, prioritize work, meet deadlines, achieve monthly goals while working under pressure
- On board new employee’s, prepare bank deposits, balance accounting books, weekly team meeting.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Office Manager
ALL TEX INSURANCE
06.2007 - 09.2016
- Optimized workspace usage by reorganizing floor plans according to team needs and office layout constraints.
- Communicates effectively, in written and verbal formats to clients
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Sell and maintain insurance needs, prioritize work, meet deadlines, achieve monthly goals while working under pressure
- Schedule and plan meetings, events, on board new employee’s, prepare bank deposits, balance accounting books, AP/AR, payroll, weekly team meeting.
Paraprofessional
Alvarado ISD
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Maintained and operated classroom equipment to maximize use and lifespan.
- Ensured compliance with state regulations by maintaining thorough documentation of services provided to students with disabilities.
- Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
- Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Education
Bachelor of Science - Business Administration And Management
Grand Canyon University
Phoenix, AZ11.2023
APPLIED SCIENCE -
HILL COLLEGE
Cleburne, TX12.2007
DIPLOMA -
VENUS HIGH SCHOOL
Venus, TX06.1996
Skills
- Time management and organization skills
- Computer and Microsoft Office Skills
- Organizational and Planning Skills
- Group and individual instruction
- Behavior Management
- Student Supervision
- Educational Games
- Scheduling and Coordinating
- Documentation expertise
- Human Resources Management
Volunteer Experience
- Venus Youth Basketball Association, President, 2002, 2007
- Venus Youth Baseball Association, President, 2012, Present
- Venus Youth Executive Board, President, 2008, 2012
- Venus School Board, Trustee, 2010, 2016
Timeline
Office Manager
Rem Properties
02.2021 - Current
Licensed Property & Casulty Agent, Life and Heatlh
Progressive Insurance
09.2020 - 02.2021
Insurance Agent
State FARM
12.2016 - 09.2020
Office Manager
ALL TEX INSURANCE
06.2007 - 09.2016
Paraprofessional
Alvarado ISD
Bachelor of Science - Business Administration And Management
Grand Canyon University
APPLIED SCIENCE -
HILL COLLEGE
DIPLOMA -
VENUS HIGH SCHOOL
Similar Profiles
Shawn ExpositoShawn Exposito
Property Manager at REM PropertiesProperty Manager at REM Properties
Kamelia VioletteKamelia Violette
Learning and Development Manager at CA Mentor/REM CA/REM NVLearning and Development Manager at CA Mentor/REM CA/REM NV
Hanad GuledHanad Guled
DSP at REMDSP at REM