Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Victoria C. Crawford

Lacey,WA

Summary

Professional and motivated Master of Social Worker seeking opportunity to expand skills and contribute to the social work field. Offers strong communication skills, leadership skills, and problem-solving abilities when dealing with high-stress situations. Adaptable and driven with a strong work ethic and ability to thrive in any setting. Passionate about clients needs and well-being.

Overview

8
8
years of professional experience
1
1
Certification

Work History

EMDR Intern

Borderland Rainbow Center
01.2023 - 07.2023
  • Observed seasoned therapist conducting Eye Movement Desensitization and Reprocessing (EMDR) therapy with client.
  • Established rapport with clients from diverse backgrounds, genders, sexual orientations, ages, and diagnoses.
  • Maintained confidentiality and records with sensitive information.
  • Adhered to ethical guidelines set forth by professional organizations such as the National Association of Social Workers NASW.
  • Documented client progress through detailed case notes and reports.
  • Observed seasoned therapists offered guidance on coping skills, problem-solving strategies, and communication techniques to clients.
  • Utilized evidence-based practices to inform treatment approaches and interventions in collaboration with seasoned therapists
  • Created and implemented treatment plans and completed case notes.

LGBTQIA Youth Support Group Facilitator Intern

Borderland Rainbow Center
01.2023 - 07.2023
  • Collaborated positively with peers and other staff members to maintain friendly, supportive, unbiased and cooperative atmosphere.
  • Approached and solved problems with initiative and sound judgment.
  • Facilitated therapeutic support groups addressing topics such as transitioning trauma, and stress management.
  • Built rapport with participants through active listening and effective communication skills.
  • Maintained and respected each members uniqueness, pronouns, and their liberty of self-determination without expressing judgment.
  • Guided participants in resourcing and grounding techniques to address trauma responses and anxiety.
  • Adapted facilitation techniques to accommodate various learning styles and group dynamics.
  • Utilized interactive methods like role-plays and small group discussions to enhance learning experiences.

Match Support Specialist Intern

Big Brother Big Sister Of El Paso
03.2022 - 12.2022
  • Compiled information on clients (mentor, child, and parent) safety, development, education, mentor development, and family environment, monthly.
  • Used agencies database to input client documentation.
  • Assessed clients' cognitive abilities and physical and emotional needs to determine appropriate interventions when needed.
  • Submitted reports and review reports and problems with supervisor.
  • Helped clients reach goals through support and positive reinforcement methods.
  • Utilized motivational interviewing skills for client engagement in case management.
  • Monitored match progress and intervened to address any issues or concerns.
  • An active Big Brothers Big Sisters mentor to a child.

Floral Department Manager

Hobby Lobby
05.2018 - 09.2020
  • Created attractive and eye-catching floral displays with accurate signage to promote floral products.
  • Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
  • Worked in a timely manner to get daily tasks done and fulfilled.
  • Utilized expert communication skills to collaborate with customers and design bouquets, corsages and custom floral arrangements.
  • Fostered positive work environment through clear communication, encouragement, and teamwork.

NightWatch Worker

Oakland University
08.2018 - 04.2019
    • Organized and cleaned work areas for safety and professional appearance to students and staff members.
    • Followed company, safety and performance requirements at all times.
    • Prepared detailed, accurate written incident reports.
    • Manned entrance and exit posts and checked authorization for personnel and visitors.
    • Checked access points, doors, and gates for unauthorized entry.

Sandwich Artist

Subway
05.2015 - 08.2017
    • Prepared food items such salads, hot and cold sandwiches, and party platters to meet customer requirements.
    • Maintained clean, well-organized and properly sanitized front counter area for customers.
    • Greeted customers with a friendly smile while taking orders and promoted positive image for business.
    • Handled customer complaints professionally, offering solutions or escalating issues.
    • Upheld quality standards when preparing fresh vegetables, meats and other food items.

Education

Master of Arts - Social Work

Western New Mexico University
Silver City, NM
12.2023

Bachelor of Arts - Psychology

Oakland University
Rochester, MI
03.2019

Associate of Arts - Psychology

Macomb Community College
Warren, MI
03.2017

Skills

  • Hard working
  • Professionalism and ethics
  • Team building
  • Active Listening
  • Problem resolution skills
  • Interpersonal skills
  • Time management
  • Organizational Skills

Certification

  • Mental Health First Aider-Youth- 07/05/2022
  • Mental Health First Aider-Adult-07/20/2022

Timeline

EMDR Intern

Borderland Rainbow Center
01.2023 - 07.2023

LGBTQIA Youth Support Group Facilitator Intern

Borderland Rainbow Center
01.2023 - 07.2023

Match Support Specialist Intern

Big Brother Big Sister Of El Paso
03.2022 - 12.2022

NightWatch Worker

Oakland University
08.2018 - 04.2019

Floral Department Manager

Hobby Lobby
05.2018 - 09.2020

Sandwich Artist

Subway
05.2015 - 08.2017

Master of Arts - Social Work

Western New Mexico University

Bachelor of Arts - Psychology

Oakland University

Associate of Arts - Psychology

Macomb Community College

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Victoria C. Crawford