Hi, I’m
Victoria Hickey
Mandeville,LA
Summary
Proven results in all sales competitions with being a Top 4 Professional Sales Competitor in the University and as a Regional Competitor. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual needs. Skilled at creating displays to promote higher sales, completing cash register transactions, and maintaining accurate records of all transactions.
Overview
6
years of professional experience
Work History
Liz's Where Y'at At PAC
Key Employee
02.2023 - Current
Job overview
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Trained new employees on business operations and customer retention.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Made sure that products were produced on time and are of good quality.
Chick-fil-A
Team Trainer
05.2018 - 04.2023
Job overview
- Trained many employees in customer service, food safety, and performance requirements.
- Set a positive example for team members by providing high-quality, efficient service.
- I taught new team members the correct procedures for all areas of operations.
- Proficient in both Front of House and Back of House.
- Greeted customers with a smile and provided friendly service to professionally handle every need.
Sea Spray
Sales Representative
05.2021 - 09.2021
Job overview
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding customer service.
- Increased lotion sales by 3%.
- Developed and implemented sales strategies to increase profits.
Education
Southeastern Louisiana University, Hammond, LA
Bachelor of Arts from Marketing - Professional Sales Concentration
05.2024
University Overview
- President's List (Fall semester 2020, Fall 2022, Spring 2023, Fall semester 2023)
- Honor Roll (Spring semester 2021, Fall 2021, Summer 2023)
- Chick-fil-A's Leadership Scholarship Recipient
- Awarded for being in the top 4 Professional Sales Competitors at both the Internal Competition and Regional Competition.
- Chosen to compete at The International Collegiate Sales Competition in Orlando (ICSC).
- Southeastern placed top 10 at ICSC.
- Relevant Coursework: Anatomy and Physiology 1&2, Chemistry, Advanced Professional Sales (Fall 2023 and Spring 2024)
- 3.5 GPA
- Alum Alpha Omicron Pi Member
- Active PSE Member
Skills
- Customer Retention
- Grit
- Coachable
- Risk Taker
- Lead Prospecting
- Strategic Planning
- Hard-Working Winner
- Time Manager
- Easily Adaptable
Accomplishments
The Southeastern Professional Sales Team hosted a Golf Tournament in November 2023. We were assigned a team quota along with an individual quota. We were to cold call on businesses and meet in person if necessary to reach our quota. My team and I were each awarded a scholarship for more than doubling our team quota. Our team had raised the most money among the six teams. Individually I exceeded my quota as well. The Golf Tournament was a huge success along with being a remarkable networking opportunity.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Key Employee
Liz's Where Y'at At PAC
02.2023 - Current
Sales Representative
Sea Spray
05.2021 - 09.2021
Team Trainer
Chick-fil-A
05.2018 - 04.2023
Southeastern Louisiana University
Bachelor of Arts from Marketing - Professional Sales Concentration
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