Victoria I. Viveros
San Diego,California
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
7
7
years of professional experience
1
1
Language
Work History
Server/expo
Public House Temecula
Temecula, CA
06.2020 - Current
- Expo -serve as contact point for the kitchen and wait staff
- in charge of ticket flow ,assist and manage the final preparation of different food and dishes
- Server - Provide efficient and effective customer service to all patrons ,create an experience to encourage return patronage.
- strong communication & interpersonal skills
- handle high volume of guest /big parties for drag shows and bottomless mimosas.
Bartender/server
Tacos and Beer Mi Lindo Mexico
Temecula, CA
10.2019 - Current
- Serve craft beer ,mix house drinks
- provide full service to the bar and cocktail area, but not limited to run food, cashier, cover breaks
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, and garnish
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Cashier
Mamma Mia Crepes and Desserts
Idyllwild, CA
05.2018 - 12.2019
- Prep - Prepare cooking ingredients by washing, chopping, fruits, vegetables, meats and other meal prep.
- Prepare simple dishes as sweet/savory crepes, waffle, and sandwiches.
- Barista - preparing a variety of coffee drinks as well as smoothies, shakes, and fresh juices.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Server
Fratellos Ristorante
Idyllwild, CA
05.2017 - 09.2019
- Server -Perform opening and closing procedure.
- Side work duties according to station rotation assignments and established checklist .
- Help managers train new staff members.
- Worked as a team member with other restaurant professionals to ensure satisfied customers.
- Set up fine dining tables as needed.
- Answering customers inquiries and resolving issues promptly.
Server
El Patron Mexican Grill
Hemet, CA
08.2016 - 06.2017
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences to guests.
- Bussed and reset tables to keep dining room and work areas clean.
Education
GED -
SDJC
Imperial Beach, CA 04.2012 - 1 2013
Timeline
Server/expo
Public House Temecula
06.2020 - Current
Bartender/server
Tacos and Beer Mi Lindo Mexico
10.2019 - Current
Cashier
Mamma Mia Crepes and Desserts
05.2018 - 12.2019
Server
Fratellos Ristorante
05.2017 - 09.2019
Server
El Patron Mexican Grill
08.2016 - 06.2017
GED -
SDJC
04.2012 - 1 2013
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