Guadalupe Melendres
Bell Gardens,CA
Summary
Accomplished Housekeeping Manager at Best Western Plus, adept in staff management and quality control, significantly enhancing guest satisfaction and maintaining high sanitation standards. Fluent in Spanish with proficiency in hotel software, I excel in payroll management and interdepartmental coordination, achieving a notable improvement in operational efficiency.
Overview
8
8
years of professional experience
Work History
Housekeeping Manager
Best Western Plus
Commerce, CA
11.2021 - 02.2025
- Staff Management.
- Scheduling.
- Hiring and Training.
- Supervising.
- Room Inspections.
- Inspecting Rooms.
- Quality Control.
- Inventory Management.
- Stocking Supplies.
- Maintenance Coordination
- Coordination with maintenance.
- Preventative Maintenance
- Guest Satisfaction.
- Guest Requests.
- Collaboration with other departments.
- Communication with the front desk.
- Reporting
- Daily reports.
- Maintenance repair logs
Housekeeper
Best Western Plus
Commerce, CA
05.2017 - 11.2021
- Cleaning and maintaining the room.
- Guest Services.
- Team Collaboration.
Skills
- Payroll
- Spanish
- Basic English
- Hotel software
Timeline
Housekeeping Manager
Best Western Plus
11.2021 - 02.2025
Housekeeper
Best Western Plus
05.2017 - 11.2021
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