Victoria JoLynn Wilkinson
Sandersville,GA
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
5
5
years of professional experience
Work History
Receptionist
Woods-N-Water Guide Services
Sandersville, GA
05.2021 - 11.2021
- Assisted in selling of Postmaster System and any parts to customers across all 50 states.
- Entrusted with taking payments and taking orders for both Postmaster and WNW
- Expected to run daily office duties such as answering phone lines, filings, taking messages, and working to problem solve any customer issues.
- Managed multiple tasks and met time-sensitive deadlines
Office Manager
BEC Custom Homes
Harlem, GA
10.2018 - 03.2019
- Entrusted to run daily offices duties, work with 10 or more companies to insure progress was made on each home
- Assist with any personal needs of business owners
- Work closely with employed craftsmen in ordering supplies
- Acquire permits required by state and county to insure all laws were followed.
- Received Payments form home owners throughout the build process.
- Prepared meeting materials and took clear notes to distribute to stakeholders
- Sourced vendors for special project needs and negotiated contracts
Admissions Assistant
Augusta Technical College
Augusta, GA
02.2018 - 08.2018
- Assisted the Administrative Assistant with any duties that were in need of being completed.
- Assisted the Transitions Coordinator with New Student Orientation.
- Assisted Dean with compiling folders for staff meetings.
- Answered phones, called prospects and handled initial email contacts for applicants to GED program
- Assisted applicants with admissions packet and served as point of contact throughout admissions process
- Managed filing system, entered data and completed other clerical tasks
Guest Services Rep
Ashley Furniture
Augusta, GA
02.2016 - 01.2018
- Handled multifaceted responsibilities encompassing customer service, cashier, and purchasing.
- Interacted with a diverse community-based population while directing inquiries, concerns and complaints related department.
- Worked closely with individual customer accounts.
- Managed calendars and appointments,
- Entrusted with daily bank deposit
- Retrieved and updated computerized customer information.
- Resolved problems, improved operations and provided exceptional service
- Exceeded goals through effective task prioritization and great work ethic
- Collaborated with team members to achieve target results
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Monitored company inventory to keep stock levels and databases updated
- Used critical thinking to break down problems, evaluate solutions and make decisions
Education
Associate of Applied Science - Business Management, General Studies
Oconee Fall Line Technical College
Sandersville, GA10.2017
High School Diploma -
Washington County High School
Sandersville, GA05.2009
Skills
- Prioritization and Time Management
- Research and Data Analysis
- Multi-Line Phone Systems
- Delivery Coordination
- Scheduling and Calendar Management
- Data Entry and Database Software
- Positive Attitude and Energetic
- Attention to Detail
- Visitor and Customer Relations
- Microsoft Office Suite
- Computer Proficiency
- Multitasking and Prioritization
Timeline
Receptionist
Woods-N-Water Guide Services
05.2021 - 11.2021
Office Manager
BEC Custom Homes
10.2018 - 03.2019
Admissions Assistant
Augusta Technical College
02.2018 - 08.2018
Guest Services Rep
Ashley Furniture
02.2016 - 01.2018
Associate of Applied Science - Business Management, General Studies
Oconee Fall Line Technical College
High School Diploma -
Washington County High School
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