Hi, I’m
Victoria L. Soileau
Baton Rouge,La
Summary
Ambitious Managing Director with excellent leadership and communication skills. Highly effective at promoting positive relationships and building capable teams. Track record of training employees to achieve maximum potential, generating new business opportunities, and forward-thinking with adaptable approach to handling and resolving challenging situations.
Overview
9
years of professional experience
Work History
Great Minds
Regional Director, Implementation Support
01.2019 - Current
Job overview
- Support sales of and effective implementation of over 100 PhD Science accounts nationwide
- Establish, develop, and maintain relationships with internal and external customers and stakeholders that are based on trust, mutual respect, and shared goals for success
- Organize and conduct an ongoing training sequence for 30+ team members on protocols and structures developed to increase capacity to successfully support customers
- Identify and foster strategic alliances or partnerships with other organizations such as Texas Education Agency, Louisiana Department of Education, and Nebraska Department of Education
- Support and drive sales of products and services through daily internal strategy meetings and direct customer presentations and discussions
- Examine market trends to make recommendations to mitigate challenges and enhance product and service success
- Create and lead 12+ professional development sessions for internal and external stakeholders
- Supervise and oversee the work of a team of 10 managers and 20+ employees
- Collaborate and communicate with internal and external stakeholders to outline project scope, goals, deliverables, and required resources
- Develop and apply established workflow structures and processes in collaboration with stakeholders
- Manage (plan, document, coordinate, revise, provide feedback, and adjust) project roles and activities (ie
- Resource availability, outside vendors, quality control, team workshops, etc) from initiation through delivery
- Develop protocols and planning structures to successfully support customers
Magnolia Woods Elementary
Elementary Classroom Teacher
01.2014 - 01.2019
MayFair Lab School
Advantage Charter Academy
Residency Program Coordinator
01.2013 - 01.2014
Job overview
- Math and Science instruction
- Maintain student records
- Establish and foster student and parent relationships
- Collaborate with colleagues to plan and prepare for instruction, events, etc
- Skills: Teaching
- Organization Skills
- Elementary Education
- Communication
- Team Leadership
- Differentiation
Education
Louisiana State University And A&M CollegeBaton Rouge, LA
B.A. from Communication Disorders
Elementary Education Cert. Louisiana Resource Center for Educators
Skills
Mentoring and coaching
Meetings and presentations
Staff Management
Relationship building
Coaching and mentoring
Delegation
Staff training/development
Client account management
Effective leader
Communication
Accomplishments
- Supervised team of 20 staff members.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Project Development - Collaborated with team of Implementation Leaders in the development of coaching sessions and support resources.
Timeline
Regional Director, Implementation Support
Great Minds
01.2019 - Current
Elementary Classroom Teacher
Magnolia Woods Elementary
01.2014 - 01.2019
Residency Program Coordinator
MayFair Lab School
Advantage Charter Academy
01.2013 - 01.2014
Louisiana State University And A&M College
B.A. from Communication Disorders
Elementary Education Cert. Louisiana Resource Center for Educators