Summary
Overview
Work History
Education
Skills
Timeline
Generic

VICTORIA L. WHITT

Screven,GA

Summary

Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.

Overview

23
23
years of professional experience

Work History

Field Service Liaison

Health Connect America/Georgia Hope
08.2023 - 10.2023
  • Trained team personnel on liaison activities and protocols, mentoring, and coaching to improve skills.
  • Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources.
  • Exercised best practices when working with children of all ages, utilizing child psychology tenets to support diverse populations of youth.
  • Provided leadership, guidance and support to staff members.
  • Established and maintained relationships with key stakeholders.
  • Documented data and completed accurate updates to case records.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Maintained detailed case histories, metrics and reports to meet strict standards.
  • Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
  • Prepared test samples and obtained and recorded test data in accordance with standards.
  • Coordinated with social, public and welfare agencies to obtain and provide client information.
  • Maintained high level of client confidentiality, following strict guidelines, and recommendations.

Family Support Specialist

Georgia Hope
01.2023 - 08.2023
  • Developed rapport to create safe and trusting environment for care.
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
  • Helped with creation of age-appropriate activities to keep children positively engaged.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Encouraged children's emotional and social development.
  • Provided support and guidance to children in conflict resolution.
  • Supported behavior improvement strategies by modeling appropriate choices and reinforcing good behaviors.
  • Used verbal and physical de-escalation techniques in crisis situations.
  • Updated electronic charts and paper records.
  • Reported child abuse in accordance with legal standards of mandatory reporters

Special Education Educator

Wayne County Board Of Education
05.2016 - 06.2023
  • Collaborated with fellow teaching team members to offer students meaningful general education experiences to special education students
  • Observed students to identify concerns and developed strategies to address both common and complex problems impacting students' educational success
  • Evaluated student progress using evidence-based measures such as ABA and IEPs
  • Co-developed and implemented individualized behavior intervention plans for students with specific difficulties
  • Prepared, helped develop, and regularly reviewed individualized education plans for students in need of extra support
  • Collaborated with other certified staff in such as speech pathologists, social workers, and psychologists to provide students with multi-disciplinary and seamless educational experiences
  • Applied knowledge of non-violent crisis intervention, using verbal and non-verbal techniques to defuse problematic behavior
  • Delivered small group and individual lessons to improve student's understanding of general class materials.
  • Instructed students with physical and cognitive disabilities.
  • Led activities that developed students' physical, emotional, and social growth.
  • Redirected students using Positive Behavior Support (PBS).
  • Developed and implemented behavior management plans to improve student behavior.
  • Implemented behavior modification techniques to improve student social and academic performance.
  • Improved behavior by modeling positive choices and teaching socially-acceptable options.
  • Provided emotional support to students and families.

Small Business Owner

Southern Sweeties Cakes & Treats
01.2009 - 08.2022
  • Promoted business via social media to generate leads and maximize brand identity.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Designed business plan to define concept, short-term and long-term goals and strategies.
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Analyzed customer preferences to design and create tailored products.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Produced consistently high-quality baked goods for customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Complied with health and safety codes to protect staff and customers.
  • Won awards and featured in local publications.

EMT-P, Broward County Sheriff's Office
07.2000 - 05.2006
  • Prepared logs and patient records for each shift with strong eye for detail and full compliance with company and legal requirements
  • Provided cardiopulmonary resuscitation with manual defibrillators and automated external defibrillators
  • Rescued and treated patients injured in various incidents, including shootings, car accidents, and falls
  • Provided expert medical care to revise and stabilize patients with strokes, seizures, drug overdoses, and trauma caused by accidents
  • Utilized ALS and BLS training to meet needs of ill and injured patients
  • Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.

Education

Associate of Science - Emergency Medical Services

Broward Community College
Fort Lauderdale

Bachelor of Science - General Psychology

Capella University
Minneapolis, MN
10.2024

Skills

  • Parenting Skills
  • Family Outreach
  • Community Resources
  • IEP Familiarity
  • Special Education
  • Individualized Educational Plans
  • Communication and Interpersonal Skills
  • Caring and Empathetic Demeanor
  • Computer and Microsoft Office Skills
  • Strong Work Ethic and Dependable
  • Positive Reinforcement Methods
  • Attention Deficit Hyperactivity Disorder (ADHD)
  • In-Depth Knowledge of Autism
  • Behavior Modification Techniques
  • Compliance Monitoring
  • Staff Management
  • Training and Coaching
  • Marketing Program Development

Timeline

Field Service Liaison

Health Connect America/Georgia Hope
08.2023 - 10.2023

Family Support Specialist

Georgia Hope
01.2023 - 08.2023

Special Education Educator

Wayne County Board Of Education
05.2016 - 06.2023

Small Business Owner

Southern Sweeties Cakes & Treats
01.2009 - 08.2022

EMT-P, Broward County Sheriff's Office
07.2000 - 05.2006

Associate of Science - Emergency Medical Services

Broward Community College

Bachelor of Science - General Psychology

Capella University

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VICTORIA L. WHITT