Victoria M Sparkman

I am responsible for all aspects of the North American sales training program, from collaborating with the board of directors and sales management to assess the needs of sales teams to designing the overall program structure. This includes creating content, working with design agencies, and collaborating with the PRC review committee to ensure accuracy and compliance. I lead the facilitation and implementation of training initiatives, partnering with marketing, sales, and operations to identify global training needs and recommending innovative, efficient solutions. I analyze performance gaps to design impactful training, coach the sales training team, oversee new hire onboarding, and manage interdepartmental projects like our learning management system integration. Additionally, I maintain relationships with third-party vendors, create continuous learning opportunities for the sales team, and present strategic insights to senior leadership.

Represented the Solta Medical product portfolio to targeted aesthetic customers through direct field sales efforts, driving growth in device consumables by implementing effective business development and creative marketing strategies. Provided technical product expertise, competitive differentiation, and comprehensive staff training, along with clinical training support and local-level marketing assistance. Conducted quarterly business reviews, led strategy meetings, and proactively proposed solutions to meet customer needs and enhance patient outcomes, always maintaining a customer and patient-centric approach. Strategically leveraged resources to generate sales, provided qualified leads to capital sales counterparts, and consistently met and exceeded quarterly and annual quotas.

Represented the Solta Medical product portfolio to targeted aesthetic customers, facilitating sales through effective phone-based relationship development. Met and exceeded assigned sales quotas for device consumables by implementing strategic business development and creative marketing efforts. Generated new leads for the capital sales team and managed the sale of warranty renewals on existing Solta devices. Provided competitive product differentiation and conducted staff training, strategically leveraging resources to drive sales and supply qualified leads to capital sales counterparts.

Represented the Solta Medical product portfolio to targeted aesthetic customers through direct field sales efforts, driving growth in device consumables by implementing effective business development and creative marketing strategies. Provided technical product expertise, competitive differentiation, and comprehensive staff training, along with clinical training support and local-level marketing assistance. Conducted quarterly business reviews, led strategy meetings, and proactively proposed solutions to meet customer needs and enhance patient outcomes, always maintaining a customer and patient-centric approach. Strategically leveraged resources to generate sales, provided qualified leads to capital sales counterparts, and consistently met and exceeded quarterly and annual quotas.

Represented the Solta Medical portfolio to aesthetic customers, exceeding sales quotas through strategic business development and marketing. Generated leads for the capital sales team, managed warranty renewals, and provided product differentiation and staff training to drive sales and support counterparts

Represented the facial aesthetics product portfolio to targeted aesthetic customers through field sales, driving product acceptance and portfolio growth through strategic business development. Provided technical product expertise and competitive differentiation, consistently achieving sales goals by creatively implementing the U.S. marketing plan. Leveraged Allergan resources to promote the adoption of the facial aesthetics portfolio and collaborated with other Allergan sales personnel and support teams to enhance client value. Served as the Field Sales Trainer for my region, assisting with interviewing and onboarding new hires, and was selected to facilitate national new hire training for business development managers and the facial aesthetics inside sales division. Acted as a mentor for our region's inside sales representative, guiding onboarding and development.

Served as the main contact for customers during territory vacancies in facial aesthetics, maintaining relationships, initiating direct sales, and addressing objections. Supported field reps by filtering account requests, liaising with related divisions, and elevating key issues to sales and regional managers. Selected as Allergan's first inside sales representative for the facial aesthetics division, contributing significantly to the department's development.

Provided high-quality customer service to Allergan Facial Aesthetics clients as a primary contact for inquiries, product information, and order support. Addressed and resolved client issues efficiently, utilizing product expertise and resources to enhance satisfaction, while maintaining accurate records of customer interactions to support continuous service improvement. Collaborated closely with sales and operations teams to align customer service efforts with business goals, contributing to a seamless and positive customer experience.