Team Member
Bojangles
03.2023 - 08.2023
- Bolstered company reputation through outstanding service delivery that consistently exceeded expectations of both clients and coworkers.
- Optimized workflows with proactive problem-solving and process improvements that streamlined day-to-day operations.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Operated register to process payments and collect cash payment for order totals.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.