Victoria R. Foster
Overview
28
28
years of professional experience
Work History
Office Manager
Doyle Chapman Motor Sales
2001.08 - 2022.06
- Managed all aspects of day-to-day business operations
- Prepared daily deposits and weekly payroll
- Prepared all month end reports for CPA
- Prepared and submitted State of Texas payroll, sales and inventory tax reports
- Managed all outsourced maintenance and repairs
- Ordered installation of GPS devices on all sold vehicles, monitored all those in use
- Maintained inventories of parts and supplies
- Verified customer insurance information, managed insurance claims for customers
- Responsible for all dealer preparation for sold vehicles – inspections, title, access/operating systems (keyed and keyless)
- Point of contact for all vendors, suppliers, service providers
- Customer Service and Collections
Leasing Agent
Regata Apartments
2000.09 - 2001.08
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Processed new leases
- Collected monthly rents
- Received and resolved tenant complaints
- Escalated major issues to property manager for immediate remediation.
- Managed repairs/maintenance
Customer Service
Women's Fragrances, Foley's Department Store
1999.06 - 2000.08
- Greeted and served customers
- Served as cashier
- Recommended products to customers, thoroughly explaining details.
- Maintained up-to-date knowledge of product and service changes.
- Performed biannual inventory
Team Leader
Drug Emporium Stores
1994.05 - 1999.06
- Led team of [Number] members while providing exceptional customer service.
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Member of team responsible for permanent closure of four stores located in Austin, San Antonio, and Houston.
Skills
- Excellent written communication skills – proofreading, grammar, spelling
- Notary Public, expires May 2025
- Proficiency with Office applications
- Accounts payable/receivable and payroll
- Customer service
- Office Management
- Team Management
- Software: Quickbooks, CARS program, Excel, Word, Lotus
- Vendor Liaising
- Account and Ledger Reconciliations
- Biweekly Payroll Processing
- Sales Tax Filings
Additional Information
- Experienced, capable office manager who will help drive your business forward efficiently and effectively.
Languages
Spanish
Native or Bilingual
Timeline
Office Manager
Doyle Chapman Motor Sales
2001.08 - 2022.06
Leasing Agent
Regata Apartments
2000.09 - 2001.08
Customer Service
Women's Fragrances, Foley's Department Store
1999.06 - 2000.08
Team Leader
Drug Emporium Stores
1994.05 - 1999.06