Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Victoria Sophia Lunar

Miami,Florida

Summary

Well-rounded professional possessing excellent clerical and team support abilities. Committed to providing exceptional customer service and strong organizational skills, contributing to the efficient operation and positive atmosphere. Collaborating with team members. Known for demonstrating strong communication skills, multitasking abilities and problem-solving capabilities.

Overview

6
6
years of professional experience

Work History

Office Clerk

Moon Specialty Services Inc.
Miami, Florida
02.2020 - 04.2024
  • Scheduling meetings and appointments
  • Maintain information databases , including employee records.
  • Handle incoming calls, providing information or directing calls to the appropriate person.
  • Respond to emails in a timely manner.
  • Coordinate appointments, meetings, and events.
  • Keep track of office supplies, place orders, and maintain stock.
  • Assist with administrative tasks, such as document preparation, drafting correspondence, and special projects.
  • Greet visitors and direct them to the appropriate person.
  • Manage the reception area.
  • Providing support to customers or clients, addressing inquiries or concerns.
  • Set up meetings and take notes.
  • Make travel arrangements for employees.
  • Plan and organize office events or functions.

Office Support Specialist

Dr. Ana Elosegui Doctors
Miami, FL
03.2018 - 01.2020
  • Answered incoming calls, took messages, and responded to inquiries within established guidelines.
  • Developed effective communication strategies between departments within the organization.
  • Maintained inventory of office equipment such as computers, printers, scanners, copiers.
  • Organized and maintained paper and electronic filing systems for records, correspondence, and other materials.
  • Scheduled meetings and appointments for staff members using calendar software applications.
  • Performed data entry tasks into various databases accurately with attention to detail.
  • Answered incoming calls professionally while providing excellent customer service.
  • Provided customer service in person, via email, telephone, or other communication methods.
  • Ordered supplies as needed from vendors and tracked orders to ensure timely delivery.
  • Processed invoices for payment with accuracy according to company policies.
  • Assisted in preparing documents for meetings by gathering information from various sources.
  • Managed main reception area to monitor scheduled appointments for business.
  • Produced and distributed memos, newsletters, and other forms of communication.
  • Organized training, client meetings, team meetings and events.

Education

High School Diploma -

John A. Ferguson Senior High School
Miami, FL
06-2023

Skills

  • File Organization
  • Data Entry
  • File Maintenance
  • Data Management
  • Telephone reception
  • Mail distribution
  • Inventory Control
  • Document Scanning
  • Information Verification
  • Scheduling

Languages

English
Professional
Spanish
Professional

Timeline

Office Clerk

Moon Specialty Services Inc.
02.2020 - 04.2024

Office Support Specialist

Dr. Ana Elosegui Doctors
03.2018 - 01.2020

High School Diploma -

John A. Ferguson Senior High School
Victoria Sophia Lunar