Victoria (Tori) Marciano
Levittown,PA
Summary
Eager to learn new positions and expand serving experiences. Dedicated to a position and exceeding at that position. Efficient multi-tasker in both low and high-volume environments. Work well with others of all ages and always looking to hear feedback.
Overview
6
6
years of professional experience
Work History
Waitress
Sandy's Beef and Ale
06.2023 - Current
- Balanced multiple tables and orders while delivering prompt service to all.
- Maintained clean and welcoming dining environment by bussing tables efficiently.
- Used cash registers and credit card machines to cash out customers.
- Support teammates by running their tables' drinks and food items as quickly as possible.
- Carried out complete opening, closing and shift change duties in organized manners ro ensure restaurant cleanliness and preparation.
- Processed orders and sent to kitchen employees for preparation.
- Filled and stocked condiments, napkins, produce, bottled beverages with every shift change.
Counter Service/Delivery Driver
Sarappo's Pizza
10.2019 - 10.2022
- Maintained a clean and organized counter area.
- Mentored new team members on best practices for exceptional counter service.
- Operated register efficiently and accurately.
- Professionally answered telephones and responded to customers questions and needs.
- Prepared store for opening including setting up tables, restocking dining room supplies, and setting up register with cash for the day.
- Closed the store along with the register ensuring everything was clean and put away.
- Maintained stock and replenished dining room and counter area products.
- Expedited orders to in-person and delivery customers accurately and efficiently.
Counter Server
Taco Bell
10.2018 - 10.2019
- Processed orders while simultaneously expediting others' orders out through the drive-thru.
- Enhanced customer service by providing quick, accurate service in a fast-paced environment both in-person and through the drive-thru.
- Contributed to a positive work atmosphere by supporting teammates with tasks especially when they are busy.
- Processed cash, debit and credit card payments accurately and efficiently.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters, and disposing of trash.
- Collaborated with team members to maintain cleanliness and organization of the dining area and back of house.
- Restocked counter supplies, condiments, napkins and silverware.
Education
Bachelor of Science - Early Childhood Education
Kutztown University
Kutztown, PA05.2026
High School Diploma -
Neshaminy High School
Langhorne, PA06.2022
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Cleanliness
- Cash Handling
Additional Information
RAMP Certified
Timeline
Waitress
Sandy's Beef and Ale
06.2023 - Current
Counter Service/Delivery Driver
Sarappo's Pizza
10.2019 - 10.2022
Counter Server
Taco Bell
10.2018 - 10.2019
Bachelor of Science - Early Childhood Education
Kutztown University
High School Diploma -
Neshaminy High School
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