Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Veterinary Assistant/Customer Service Representative
Willow Creek Veterinary Clinic
02.2023 - Current
Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
Improved client relations through effective communication and education on pet health needs.
Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
Veterinary Assistant/Customer Service Representative
Goldorado Animal Hospital
01.2022 - 04.2023
Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
Streamlined appointment scheduling to optimize daily operations and maximize patient throughput.
Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
Bartender
Chicago Fire Pizza
03.2021 - 01.2022
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Supervisor/Lead Bartender
Wally's Pizza Bar
06.2017 - 08.2021
Overseeing FOH including but not limited to creating and implementing processes and procedures, training staff, and overseeing overall FOH productivity and success
Data entry for Sales Management and Inventory, Coordinating Special Events
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Bay Host
Top Golf
08.2016 - 06.2017
Enhanced guest satisfaction by providing exceptional customer service and promptly addressing their needs.
Collaborated with team members to maintain efficient operations and seamless transitions between shifts.
Efficiently processed payments from customers, resolving any discrepancies in a timely manner to ensure accurate financial records.
Food Attendant/Cocktail Waitress
Red Hawk Casino
08.2011 - 08.2016
Utilized strong multitasking skills to manage multiple orders simultaneously, resulting in timely delivery of food and/or cocktails to customers.
Provided exceptional customer service by addressing inquiries and resolving issues promptly, ensuring an enjoyable dining experience for patrons.
Managed inventory levels to maintain adequate stock of ingredients and supplies for uninterrupted service during peak hours.
Education
High School Diploma -
Chisholm Trail Academy
05.2010
Skills
Strong Communication Skills
Leadership Ability
Ability to multitask and thrive in a fast-paced environment
Team Collaboration
Positive and cheerful attitude
Proficient in Microsoft Office and Cornerstone
Timeline
Veterinary Assistant/Customer Service Representative
Willow Creek Veterinary Clinic
02.2023 - Current
Veterinary Assistant/Customer Service Representative