Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria (Tori) Peek

Cameron Park,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Veterinary Assistant/Customer Service Representative

Willow Creek Veterinary Clinic
02.2023 - Current
  • Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
  • Improved client relations through effective communication and education on pet health needs.
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
  • Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.

Veterinary Assistant/Customer Service Representative

Goldorado Animal Hospital
01.2022 - 04.2023
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Streamlined appointment scheduling to optimize daily operations and maximize patient throughput.
  • Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.

Bartender

Chicago Fire Pizza
03.2021 - 01.2022
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Supervisor/Lead Bartender

Wally's Pizza Bar
06.2017 - 08.2021
  • Overseeing FOH including but not limited to creating and implementing processes and procedures, training staff, and overseeing overall FOH productivity and success
  • Data entry for Sales Management and Inventory, Coordinating Special Events
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Bay Host

Top Golf
08.2016 - 06.2017
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing their needs.
  • Collaborated with team members to maintain efficient operations and seamless transitions between shifts.
  • Efficiently processed payments from customers, resolving any discrepancies in a timely manner to ensure accurate financial records.

Food Attendant/Cocktail Waitress

Red Hawk Casino
08.2011 - 08.2016
  • Utilized strong multitasking skills to manage multiple orders simultaneously, resulting in timely delivery of food and/or cocktails to customers.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly, ensuring an enjoyable dining experience for patrons.
  • Managed inventory levels to maintain adequate stock of ingredients and supplies for uninterrupted service during peak hours.

Education

High School Diploma -

Chisholm Trail Academy
05.2010

Skills

  • Strong Communication Skills
  • Leadership Ability
  • Ability to multitask and thrive in a fast-paced environment
  • Team Collaboration
  • Positive and cheerful attitude
  • Proficient in Microsoft Office and Cornerstone

Timeline

Veterinary Assistant/Customer Service Representative

Willow Creek Veterinary Clinic
02.2023 - Current

Veterinary Assistant/Customer Service Representative

Goldorado Animal Hospital
01.2022 - 04.2023

Bartender

Chicago Fire Pizza
03.2021 - 01.2022

Supervisor/Lead Bartender

Wally's Pizza Bar
06.2017 - 08.2021

Bay Host

Top Golf
08.2016 - 06.2017

Food Attendant/Cocktail Waitress

Red Hawk Casino
08.2011 - 08.2016

High School Diploma -

Chisholm Trail Academy
Victoria (Tori) Peek