Victoria Wendel-Block
Tumwater,WA
Summary
Versatile candidate with more than ten years' experience providing customer service. Successful in undergraduate studies focused on chemistry and biomedical studies.
Overview
2
2
years of professional experience
Work History
Manager
Octapas Cafe
04.2022 - Current
- Led and directed team members on effective methods, operations, and procedures
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions
- Cultivated positive, productive team environments, resolving conflicts quickly
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Bartender
Octapas Cafe
10.2021 - Current
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights, and weekends.
Bartender
Row
08.2021 - 07.2022
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed strict recipes and drink measurements to minimize product used.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Education
Bachelor of Science - Biochemistry And Molecular Biology
The Evergreen State College
Olympia, WA03.2022
Skills
- Solution preparation
- Centrifuge operation
- Designing PCR primers
- Enzyme restriction digestion
- Gas Chromatography
- Infrared Spectroscopy
- Microsoft Excel proficiency
- Synthesis under inert atmosphere
Timeline
Manager
Octapas Cafe
04.2022 - Current
Bartender
Octapas Cafe
10.2021 - Current
Bartender
Row
08.2021 - 07.2022
Bachelor of Science - Biochemistry And Molecular Biology
The Evergreen State College
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