Victoria C Urena

• Communicated with prospective students to illustrate available financial aid opportunities.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Managed filing system, entered data and completed other clerical tasks.
• Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.

. Preparation of meetings for parents and educational groups

. Answer calls

. Organize educational files and registrations

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• Assisted coworkers and staff members with special tasks on daily basis.
• schedule appointments.
• send medical reports to doctors.
• send invoices to health insurance.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.

• Cashier
• Supervision
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Developed effective improvement plans in alignment with goals and specification
• Addressed and resolved customer complaints in polite and professional manner.
• Created and managed project plans, timelines and budgets.
• Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
• Evaluated staff performance and provided coaching to address inefficiencies.