VIctorien Yameogo
437 South Hill Street ,CA
Summary
Dependable Nurse and season Waiter successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Also a Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Travel Registered Nurse
Self Employed
01.2022 - 01.2024
- Demonstrated adaptability when assigned to different units or shifts as needed, seamlessly integrating into diverse healthcare teams while maintaining exceptional performance levels.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Prevented complications in critical situations by promptly recognizing symptoms and initiating appropriate interventions.
- Maintained strict adherence to infection control protocols, ensuring a safe environment for patients and colleagues alike.
- Improved patient outcomes by diligently monitoring vital signs and adjusting treatment plans accordingly.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Assisted physicians with bedside procedures, including central line placements, lumbar punctures, and thoracenteses.
- Elevated patient trust by establishing strong rapport and effectively addressing concerns related to their care plans or overall health status.
- Enhanced patient care by efficiently managing multiple cases in high-stress environments.
- Educated patients and their families on health maintenance, disease prevention, and post-discharge care for optimal recovery.
- Increased patient satisfaction by consistently providing compassionate, empathetic care during hospitalizations.
- Collaborated with interdisciplinary teams to develop customized care plans tailored to individual patient needs.
- Contributed to higher standards of care within the facility by mentoring new nurses and sharing best practices from prior experiences in various clinical settings.
- Facilitated smooth transitions between facilities by effectively communicating pertinent patient information to receiving staff members.
- Promoted continuity of care for patients undergoing frequent facility transfers by coordinating seamless hand-offs between nursing staff members.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
- Participated in ongoing professional development opportunities to stay current with industry advancements and enhance nursing competencies.
- Optimized resource utilization within the department by proactively identifying areas for cost reduction without compromising quality of care.
- Safeguarded patient privacy rights through diligent compliance with HIPAA regulations during all interactions with medical records and personal information.
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
Server/Waiter
Settepani Restaurant
01.2019 - 01.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Busser/Server Assistant
TAO
03.2017 - 05.2019
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Assisted servers in providing efficient service for improved guest experiences.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Supported team members with additional tasks, promoting a positive work environment.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
Server/Waiter
Saphire Restaurant
02.2018 - 03.2019
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Increased sales significantly by upselling higher-end products to customers.
- Inspected dishes and utensils for cleanliness.
- Checked guests' identification before serving alcoholic beverages.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Education
Bachelor of Science - Nursing
Binghamton University
Upstate New York 01.2019
Associate of Arts - Liberal Arts And General Studies
Borough of Manhattan Community College of The City University of New York
New York, NY06.2017
Skills
- Strong Work Ethic
- Exceptional customer service
- Professional Appearance
- Hospitality service expertise
- Medication Administration
- Medication and IV administration
- Direct Patient Care
Certification
- Licensed Registered Nurse State of California and New York -
- Certified BSL (Basic life support ),
- Certified ACLS ( Advanced Cardiovascular Life Support)
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Travel Registered Nurse
Self Employed
01.2022 - 01.2024
Server/Waiter
Settepani Restaurant
01.2019 - 01.2020
Server/Waiter
Saphire Restaurant
02.2018 - 03.2019
Busser/Server Assistant
TAO
03.2017 - 05.2019
Bachelor of Science - Nursing
Binghamton University
Associate of Arts - Liberal Arts And General Studies
Borough of Manhattan Community College of The City University of New York
Similar Profiles
Mia RussoMia Russo
Qualified Babysitter at Self EmployedQualified Babysitter at Self Employed
Stephanie SutherlandStephanie Sutherland
Hairstylist at Self EmployedHairstylist at Self Employed
Elly KellardElly Kellard
Artist at Self employedArtist at Self employed
Rayan Al-GahtaniRayan Al-Gahtani
Mathematics tutor at Self employedMathematics tutor at Self employed
Narendra GulchandNarendra Gulchand
Real Estate Bank Closer at Law Office of Affar BakshReal Estate Bank Closer at Law Office of Affar Baksh