Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Victorino Arzu

Las Vegas,NV

Summary

Motivated business professional bringing 10 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Results-driven Auto Mechanic's with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

17
17
years of professional experience

Work History

Business Owner

Victor Mobile Mechanics
Los Angeles, CA
02.2013 - Current
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Capitalized on social media platforms to increase market awareness and recruit sales agents.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Optimized team hiring, training and performance.
  • Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
  • Employed prompt decision-making and in-depth research to resolve issues.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Learned and remained updated on statutory requirements and regulations.
  • Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
  • Provided outstanding coaching to employees to boost productivity.
  • Built and deployed operational procedures, training programs and administrative systems to handle needs.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.

Automotive Mechanic

LKQ Corporation Inc.
Sun Valley, CA
01.2021 - 09.2022
  • Completed full vehicle inspections to check for leaks, damage or other issues of concern.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Test drove vehicles to determine problems and test repairs.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
  • Rotated and balanced tires for even wear.
  • Replaced damaged, missing or defective parts with new and refurbished components.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Assessed vehicle maintenance status and completed needed service.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Inspected vehicles and evaluated condition of systems, equipment, lights, and accessories.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Ordered repair parts quickly to prevent delays in projects and repair work.
  • Changed vehicle oil and replaced filter.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills
  • Conceptualized innovative sales solutions to increase company revenue

Cook Supervisor

Sweetie Pie
North Hollywood, CA
03.2015 - 11.2020
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
  • Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
  • Mentored kitchen staff to prepare each for demanding roles.
  • Acted as head chef when required to maintain continuity of service and quality.
  • Modernized processes for kitchen staff to reduce guest wait times and boost daily output.
  • Collaborated with staff members to create meals for large banquets.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.

Education

High School Diploma -

Job Corp
Los Angeles, CA
05.2008

Skills

  • Cost Analysis and Savings
  • Public Speaking
  • Task Delegation
  • Process Improvement
  • Negotiation and Persuasion
  • Sales Planning
  • Vendor Relationship Management
  • Budgeting and Cost Control
  • Verbal and Written Communication
  • Strategic Decision-Making

Languages

Spanish
Native or Bilingual

Timeline

Automotive Mechanic

LKQ Corporation Inc.
01.2021 - 09.2022

Cook Supervisor

Sweetie Pie
03.2015 - 11.2020

Business Owner

Victor Mobile Mechanics
02.2013 - Current

High School Diploma -

Job Corp

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Victorino Arzu