Victorino Cabrera

HVAC store management and specialized HVAC services as an independent contractor

• HVAC components and electric systems
• Problem solving with efficacy to more than 20 clients per month in regular basis
• Trained staff for store management
• Answered questions about store policies and addressed customer concerns.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Promoted customer loyalty and consistent sales by delivering friendly service
• Operated cash register
• Completed inventory counts and ordered merchandise.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
• Worked flexible schedule and extra shifts to meet business needs.
• Awareness of changes in technology
• Continuous learning on-the-job

• Helped customers complete purchases, locate items and join reward programs in a specialized CD and Vinyl Records Store.
• Kept up-to-date a physical inventory of up-to-1000 CDs and up-to-10,000 vinyl records on site
• Maintained knowledge of store promotions and highlighted sales to customers.
• Mentored new team members on running sales and customer service standards
• Worked flexible schedule and extra shifts to meet business needs.
• Quickly and accurately counted drawers at start and end of each shift.
• Run promotions on holidays and seasonal deals

• Prevent RF interference by coordinating all wireless microphones frequencies.
• Provide site specific RF planning and coordination in conjunction with other vendors and FCC rules.
• Stabilized IFB communication systems for talent/clientele and production teams.
• Received and processed audio transmissions from remote locations including IFB assignments and troubleshooting.
• Worked as master control room operator for live music events with up-to-1000 attendees
• Communicated with control room of large discotheque space during live music events to ensure maximum efficiency.
• Build and configure audio console files for 5.1 surround sound and stereo output.
• Worked in SSL Duality console at school studio for class projects and outside work.
• Defecting and servicing Electronic Audio Equipment on regular basis
• Trained mentees on daily basis to service private events for myriad of clients