Summary
Overview
Work History
Education
Skills
Timeline
AREAS OF IMPACT
Generic

VICTORIO ARABE III

Temecula,CA

Summary


Knowledgeable Finished Vehicle SME with proven history of effectively overseeing large teams and driving strategic initiatives. Successfully implemented process improvements that streamlined operations and boosted team productivity. Demonstrated leadership and organizational skills in managing cross-functional projects and ensuring consistent results.

Overview

28
28
years of professional experience

Work History

Senior Group Manager, Finished Vehicle Quality Assurance

Hyundai Motor North America
01.2023 - Current
  • Lead, evolve and modernize quality and service strategies to effectively measure first time through quality and ownership experience.
  • Develop and execute cohesive strategy for administering quality control initiative for North America (United States, Canada and Mexico)
  • Manage a team of quality managers to ensure brand quality initiatives are met.
  • Effectively hire, train, motivate, develop and retain staff. Utilize the diverse talents of direct reports by efficiently managing time, materials and budget while focusing on the goals and vision of the company
  • Collaborate with cross functional teams to ensure alignment and coordination of efforts to ensure voice of customer and journey.
  • Oversee all program and vendor activities with the Quality and Service Engineering Group. Review all purchasing contracts, budget and billing services for vendor programs.

Senior Manager, Finished Vehicle Logistics/Operations & Trade Compliance

VinFast Automotive (Vietnamese EV Startup)
01.2021 - 01.2023
  • Develop and Implement world class logistics department from ground level for North America (United States, Canada and Mexico) Operate in a fast pace and versatile EV technology company.
  • Direct all US outbound finished vehicle logistics operations, including transportation, exception management, damage measurement and claims, data analytics, and trade compliance
  • Prepare and manage department budget, capital and corporate expenses related to finished vehicle logistics, cost forecasting, and act as key stakeholders in negotiation of logistics purchasing contracts
  • Lead negotiations with suppliers or internal customers to improve supply chain efficiency or sustainability
  • Concept and optimize standard procedures for seamless execution of global operations of VinGroup and VinFast USA corporate and retail sales strategies.
  • Manage teams of facility leaders, project managers and operations analysts to establish workflow, processes and creating efficient, compliant, and value-add ways of working across the business
  • Liaise closely with IT, HR, Marketing, Finance, Legal and other teams to facilitate multi location physical and functional operations across corporate infrastructure, Sales (Retail Distribution) & Marketing

Senior Manager, Business Development/Project Management (Finished Vehicles)

Glovis America, Inc
01.2020 - 01.2021
  • Company Overview: Glovis America, Inc is a wholly owned subsidiary of Hyundai Motor Group located in Irvine, CA. Glovis was established in 2002 and engaged in 3PL services (Ocean, Port Processing, Transportation) primarily for Hyundai Motors and Kia Motors. Other customers served include General Motors and Tesla.
  • Identified potential clients in the target market and complete appropriate research on the prospective client’s business and equipment needs.
  • Developed relationships with prospective clients, while maintaining existing client relationships
  • Identified market opportunities by identifying customer requirements; defining market competitive share, and competitor’s strength and weaknesses; forecasting projected business.
  • Lead logistics implementation as Project Manager for high end EV manufacturer. Collaborated with other departments to integrate logistics with business units (Operations, Transportation, Quality, Process improvement, Finance and IT)
  • Delivery: Identified and designed strategies related to final mile delivery enhancing the customer experience.
  • Legal: Supported the development of client statement of work for transportation and VPC operations.
  • Used Car Trading. Principal officer listed with CA DMV occupational licensing. Responsible for hiring initial sales team. Worked closely with upper management on initial launch and sales strategy. Developed sourcing network.
  • Fuel Distribution. Responsible for managing companies fuel distribution business. Manage purchase contracts and daily deliveries to fuel stations.

Senior Manager, Finished Vehicle Operations/Distribution

Glovis America, Inc
01.2019 - 01.2020
  • Provide oversight and management of the Quality, Claims and Process Improvement Departments
  • Oversee the Quality Department and each of the Glovis facilities to ensure they assist the processing sites in achieving quality goal. Serve as key communication link between operations and customers (internal and external)
  • Ensure that the operations are focused on achieving the quality standards of our clients
  • Collaborate with Port Operations to develop and implement solutions. Identify critical points in the operational process and specify sampling procedures to be used at these points.
  • Create and Implement inspection and testing criteria and procedures.
  • Facilitate the development and implementation of claims related process optimization
  • Resolve complex, severe exposure claims, using high service oriented file handling
  • Confer with legal counsel on claims requiring litigation
  • Direct the focus of the department regarding priority study and implementation of projects designated by upper management.
  • Ensure efforts are directed toward projects that optimize operations and reduce operating costs.
  • Collaborate with clients and other departments to ensure seamless integration and implementation of priority projects
  • Research and implement new technology opportunities to enhance operational efficiencies

Consultant, Business Development (Finished Vehicles)

Nationwide Auto Services
01.2018 - 01.2019
  • Identify potential clients in the target market and complete appropriate research on the prospective client’s business and equipment needs.
  • Develop relationships with prospective clients, while maintaining existing client relationships
  • Partner with sales teams to create contract winning proposals for current and prospective clients
  • Negotiate contract terms with clients and communicate terms with stakeholders
  • Become a subject matter expert on our business products, processes and operations, remain up-to-date on industry news
  • Develop brand/marketing strategy for organization
  • Provide market feedback to company leadership
  • Drive increased revenue and profit to achieve Company objective

Manager, Finished Vehicles/Port Operations

Volkswagen Group of America
01.2011 - 01.2018
  • Manage and monitor operations/logistics performance metrics/reporting and assess/review performance of logistics network on a regular basis.
  • Responsible for sales/profit goal planning and achievement.
  • Manage and maintain cost and capacity based logistics network incorporating current and future growth targets.
  • Lead 3PL team responsible for developing and meeting daily/monthly sales objectives to ensure KPI compliance
  • Lead root cause analysis and drive corrective actions to address systemic operations/logistics performance issues and drive improvement across metrics.
  • Liaison between all functional groups including US based dealers, foreign distributors and brand regional offices.

Analyst, Process Improvement and Quality Control (Finished Vehicles)

Volkswagen Group of America
01.2008 - 01.2011
  • Responsible for standardizing, coordinating operational processes, and auditing the 5 USA ports, 15 US railheads (including the port processing activities required at the USA railheads that will be processing vehicles directly from Puebla, MX), and haul away carriers.
  • Manage and oversee third party claims provider and third party vehicle survey provider. Develop, monitors and referees vehicle inspection process from origin plant to dealer.
  • Develop, implement, maintains and monitors the operational procedures, processes and supplier performance at the US ports and railheads. Coordinate port and rail ramp audits of the 5 USA ports and 15 USA railheads for compliance and evaluate results. Implement corrective actions on issues failing to meet established process and procedural levels of performance.
  • Publish and maintain policies and procedures manuals and service circulars as required. Coordinate, plan and implement annual port manager meetings.

Manager, Finished Vehicles/Port Operations/Distribution

Hyundai Glovis America, Inc.
01.2006 - 01.2008
  • Overall management of Hyundai/Kia vehicle processing/distribution center. 100,000-vehicle capacity processing facility which serves over 200 dealers in the northeast United States. Responsibilities include supervision of contracted services (6 direct reports, 75-100 indirect reports), truck (5 independent carriers), rail and vessel operations, warehousing, and compliance with operational standards and procedures.
  • Ensure daily, weekly, monthly wholesale objectives are met.
  • Communicate, Conduct and monitor daily, weekly and monthly vendors’ and carriers’ performance evaluations.
  • Oversee quality and repair approval activities. Oversee rail and vessel arrivals.
  • Ensure data accuracy between IT systems. Support monthly parts inventory and reconciliation efforts. Responsible for annual physical inventory reporting working with finance department and outside auditor. Responsible for additional assignments as assigned by National Manager, Port Operations.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Controlled costs to keep business operating within budget and increase profits.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and maintained relationships with customers and suppliers through account development.

Assistant Operations Manager, Finished Vehicles/Distribution (Inland)

Mazda North American Operations
01.2004 - 01.2006
  • Responsible for management of the vehicle processing/distribution center for Mazda North American Operations
  • Oversee rail loading and truck carrier activities.
  • Provide contractor with repair approval of internal and external damages. Developed, implemented and monitored flow and quality processes to increase vehicle throughput.
  • Managed Quality Concern Containment Program to ensure timely repair of Mis-built vehicles and/or return to Ford Motor Co. Vehicle Assembly Plant.
  • Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
  • Improved communication within the team through regular meetings, updates, and open channels of communication.
  • Streamlined operational processes by implementing new strategies and procedures, resulting in increased efficiency.

Analyst, Accessory Operations

Mazda North American Operations
01.2003 - 01.2004

Specialist, Finished Vehicle/Port Operations Coordinator

Mazda North American Operations
01.2000 - 01.2003

Specialist, Customer Assistance

Mazda North American Operations
01.1998 - 01.2000

Education

Bachelor of Science - Management

Saint Louis University
01.1997

Bachelor of Science - Marketing

Saint Louis University
01.1997

Skills

  • Computers: SAP, TMS, CRS, PVP Supertool, Business Objects, Tableau, ICL ar, VTC, SQL/Database, Microsoft Windows, Word, Excel, Outlook and PowerPoint applications, Smartsheet project
  • Organizational development
  • Human resources management
  • Innovation management
  • Relationship building
  • Operations management
  • Staff management
  • Quality control
  • Inventory control
  • Issue resolution
  • Performance monitoring

Timeline

Senior Group Manager, Finished Vehicle Quality Assurance

Hyundai Motor North America
01.2023 - Current

Senior Manager, Finished Vehicle Logistics/Operations & Trade Compliance

VinFast Automotive (Vietnamese EV Startup)
01.2021 - 01.2023

Senior Manager, Business Development/Project Management (Finished Vehicles)

Glovis America, Inc
01.2020 - 01.2021

Senior Manager, Finished Vehicle Operations/Distribution

Glovis America, Inc
01.2019 - 01.2020

Consultant, Business Development (Finished Vehicles)

Nationwide Auto Services
01.2018 - 01.2019

Manager, Finished Vehicles/Port Operations

Volkswagen Group of America
01.2011 - 01.2018

Analyst, Process Improvement and Quality Control (Finished Vehicles)

Volkswagen Group of America
01.2008 - 01.2011

Manager, Finished Vehicles/Port Operations/Distribution

Hyundai Glovis America, Inc.
01.2006 - 01.2008

Assistant Operations Manager, Finished Vehicles/Distribution (Inland)

Mazda North American Operations
01.2004 - 01.2006

Analyst, Accessory Operations

Mazda North American Operations
01.2003 - 01.2004

Specialist, Finished Vehicle/Port Operations Coordinator

Mazda North American Operations
01.2000 - 01.2003

Specialist, Customer Assistance

Mazda North American Operations
01.1998 - 01.2000

Bachelor of Science - Marketing

Saint Louis University

Bachelor of Science - Management

Saint Louis University

AREAS OF IMPACT

  • Strategic Planning & Leadership
  • Change Management
  • Operations Management
  • Process Improvement
  • Quality Control
  • Profit Growth

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