Victor Jeanpierre Crespo Reyes
Zephyrhills
Summary
Dedicated and compassionate Registered Nurse with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
7
7
years of professional experience
Work History
RN Case Manager
Elevance Health
06.2023 - Current
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
Oncology RN
Tampa General
06.2021 - 07.2023
- Contributed to quality improvement initiatives within the oncology unit, enhancing patient care processes and outcomes.
- Maintained accurate documentation of patient assessments, interventions, and outcomes in electronic health records system.
- Ensured proper maintenance of infusion equipment according to established protocols, minimizing infection risks.
- Provided emotional support to patients and their families throughout the cancer journey, improving overall mental wellbeing.
- Monitored patients closely during treatments, promptly addressing any adverse reactions or complications.
Unit Manager RN
Tampa Lakes Rehab and Healthcare
06.2020 - 07.2021
- Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
- Ensured compliance with regulations and standards through regular audits, staff education, and policy updates.
- Resolved conflicts among team members quickly to maintain a positive working environment conducive for continued excellence in patient care.
- Oversaw RNs, LPNs, nursing aides, medical clerks and support staff and performed staffing scheduling duties.
- Met with nursing staff and support personnel to plan services, programs and activities.
- Reduced medication errors by diligently overseeing the administration of medications to patients.
RN
Rehab and Health Care Tampa Center
06.2018 - 07.2020
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
Education
Bachelor of Science - Nursing
Pontifical Catholic University Puerto Rico
Puerto Rico 12-2015
Skills
- Chronic disease management
- HIPAA compliance
- Clinical judgment
- Compassion and empathy
- Medication and IV administration
- Patient assessments
- Medication administration
- Patient monitoring
- Patient care
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
RN Case Manager
Elevance Health
06.2023 - Current
Oncology RN
Tampa General
06.2021 - 07.2023
Unit Manager RN
Tampa Lakes Rehab and Healthcare
06.2020 - 07.2021
RN
Rehab and Health Care Tampa Center
06.2018 - 07.2020
Bachelor of Science - Nursing
Pontifical Catholic University Puerto Rico
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