VICTOR LEDOUX YAMZE DJOKO
Maryland ,MD
Summary
2013-2024 Accomplished Director Delegue at Dovv Distribution, I leveraged strategic planning and exceptional people management to enhance operational efficiency and foster team growth. By implementing innovative solutions and cultivating key partnerships, I significantly contributed to the company's market expansion and revenue increase, demonstrating strong leadership and negotiation skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
2022-2024 Director Delegue
Dovv Distribution Cameroon
03.2022 - 10.2024
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition.
- Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reported issues to higher management with great detail.
- Boosted operational efficiency by optimizing supply chain processes.
- Worked well in a team setting, providing support and guidance.
2013 -2016 Team Leader Mayo Banyo
Nexttel Telecom Cameroon
10.2013 - 04.2016
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition.
- Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reported issues to higher management with great detail.
- Boosted operational efficiency by optimizing supply chain processes.
- Worked well in a team setting, providing support and guidance.
2019-2022 Director Regional
Nexttel Telecom
03.2019 - 03.2022
- Analyzed financial performance of area by monitoring budgets and expenses, reviewing financial statements and recommending appropriate actions.
- Achieved higher employee retention rates by implementing effective team-building initiatives and employee development programs.
- Built strong partnerships with external vendors and suppliers, negotiating favorable terms that contributed to long-term cost savings for the company.
- Expanded market presence by identifying and capitalizing on new business opportunities within the region.
- Established strong relationships with key stakeholders, improving client satisfaction and driving repeat business.
- Performed audits to reduce and control loss and meet internal audit and compliance objectives.
- Increased revenue growth with the implementation of innovative marketing strategies and sales techniques.
- Reduced operational costs through careful budget management and resource allocation optimization.
- Developed high-performing teams through strategic recruitment, training, and performance management efforts.
- Monitored regional performance metrics, providing timely feedback and implementing corrective actions when necessary to ensure goals were achieved consistently across all locations.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Determined performance benchmarks and completed ongoing evaluation of employee work.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Assisted in recruiting, hiring and training of team members.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Raised property accuracy and accountability by creating new automated tracking method.
- Reported issues to higher management with great detail.
- Reduced operational risks while organizing data to forecast performance trends.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
- Implemented safety protocols to maintain a secure workplace, minimizing accidents and incidents.
- Increased customer satisfaction with enhanced staff training and regular performance evaluations.
- Improved team efficiency by streamlining communication and implementing effective task delegation strategies.
- Led team meetings to discuss progress toward goals, address challenges, celebrate successes, and encourage continuous learning experiences among team members.
- Planned sequence of operations and established schedule.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Organized employee schedules to meet operational demands while balancing individual needs for work-life balance.
- Managed budgets and resources to ensure optimal allocation of funds, maximizing operational success.
- Increased awareness of Product or Service by advertising on social media platforms, offering contests and giveaways and utilizing paid social ads, boosting overall sales Number%.
- Enhanced communication between departments, fostering collaboration and cross-functional teamwork to achieve company objectives.
2016-2019 Chief of Business Center
Nexttel Telecom
06.2016 - 10.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
Education
Masters Degree Of Commerce - Sale Commerce And Marketing
University of Ngaoundere
Cameroon, MT10.2013
Baccalaureate - Secondary Education
Lycee Bilingual Baham
Ouest Cameroon 07.2008
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Project Management
- Team Management
- Creativity and Innovation
- Strategies and goals
- Project Coordination
- Staff Management
- Organizational Development
- Budget Control
- Budget Management
- Business Planning
- Staff Development
- Negotiation
- Financial Reporting
- Charismatic Leader
- Government relations
- Corporate Communications
- Business Administration
- Human Resources Management
- Logistics Management
- Sales management
- Corporate Social Responsibility
- Media Relations
- Innovation management
- Teamwork and Collaboration
- Customer Service
- Employee Motivation
- Marketing Strategies
- Performance Improvements
- Data Analysis
- Organizational Structuring
Certification
Best staff and best business management
Languages
English
Professional Working
French
Full Professional
Timeline
2022-2024 Director Delegue
Dovv Distribution Cameroon
03.2022 - 10.2024
2019-2022 Director Regional
Nexttel Telecom
03.2019 - 03.2022
2016-2019 Chief of Business Center
Nexttel Telecom
06.2016 - 10.2019
2013 -2016 Team Leader Mayo Banyo
Nexttel Telecom Cameroon
10.2013 - 04.2016
Masters Degree Of Commerce - Sale Commerce And Marketing
University of Ngaoundere
Baccalaureate - Secondary Education
Lycee Bilingual Baham
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