Victor Lynn Mackey Jr
Los Angeles,CA
Overview
21
21
years of professional experience
1
1
Certification
Work History
Marketing Representative /Showroom Manager
Renewal By Andersen
Los Angeles
07.2015 - Current
- Conducted in-person marketing at shows and events to schedule in-home consultations.
- Maintained confidentiality of sensitive information to protect business operations while serving as Executive Assistant.
- Managed daily invoices, reports, and proposals to ensure accurate financial and lead tracking
- Conducted research and analyzed data to prepare comprehensive reports and documents.
- Coordinated with the administrative team, human resources, and finance on special projects while managing the office.
- Planned promotional events to boost brand recognition and attract new customers.
Administrative Assistant
Beachbody
Los Angeles
01.2005 - 03.2014
- Reviewed chargebacks from credit card companies and responded with proper documentation regarding customer orders.
- Handled Collections issues and collected payments with efficiency
- Held training classes for new systems and policy changes.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
- Directed customer communication to appropriate department personnel.
Administrative Assistant
Adecco Temporary Employee Service
Los Angeles
03.2004 - 01.2005
- Answered calls and stayed current with new products
- Processed order and modified current orders.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
- Inventoried and ordered supplies for office.
- Drove customer feedback to deliver information to management for corrective action.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Handled incoming calls and directed callers to appropriate department or employee.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Education
Some College (No Degree) - Accounting
El Camino Community
Torrance, CASkills
- Event Marketing
- Customer Service
- Strategic Planning
- Client Retention
- Marketing Strategies
- Event Logistics
- Sales Strategy Familiarity
- Vendor Relationship Management
- Team Leadership
- Microsoft Office
- Relationship Building
- Computer Proficiency
- Invoice Verification
- Detail-Oriented
- Verbal and Written Communication
- Customer Presentations
- Team Collaboration
- Analytical Thinking
- Customer Complaint Resolution
Certification
- Human Resources Fundamentals
- Project Management Fundamentals
Timeline
Marketing Representative /Showroom Manager
Renewal By Andersen
07.2015 - Current
Administrative Assistant
Beachbody
01.2005 - 03.2014
Administrative Assistant
Adecco Temporary Employee Service
03.2004 - 01.2005
Some College (No Degree) - Accounting
El Camino Community