Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Victor M Portalatin

Newark,NJ

Summary

Experienced Management Trainee successful at adapting to changing conditions and efficiently learning new processes. Performance-driven and responsible leader passionate about driving growth and improvements across the board. Brings disciplined approach to in-store operations management. Service-oriented Management Trainee focused on maintaining consistent record of achievement in multiple areas of operations. Demonstrated record of offering superior service to customers and staff. Proven history of detailed work and fast learning.

Overview

15
15
years of professional experience

Work History

Hello Fresh

Management Coaching
Newark, NJ
06.2022 - 02.2023
  • Established appropriate disciplinary actions when necessary according to established policies.
  • Communicated effectively with parents, administrators, officials, media personnel and other coaches regarding team activities or concerns.
  • Implemented team practice, meeting and game schedules and communicated important information to players, staff and families.
  • Monitored and evaluated athlete's performance, providing constructive feedback and personalized coaching.
  • Recruited potential athletes by sending recruitment letters, meeting with recruits and arranging and offering incentives.
  • Trained athletes in proper use of equipment for safety and maximum results.

Management Trainee

Forem Facility Management
Newark, USA
07.2020 - 04.2021
  • Assumed responsibilities of store manager during supervisor's absence
  • Communicated status of assigned responsibilities to management
  • Collaborated with manager to compile standardized policy to maintain compliance with company guidelines and regulatory requirements
  • Resolved customer issues efficiently to build loyalty
  • Prepared and reviewed documents for potential and existing clients

GENERAL OWNER

G.H.CONTRACT
Newark, USA
05.2017 - 05.2020
  • Provided updates on status of contract processes to upper management and other important personnel
  • Worked with clients to find appropriate material sources according to client budgets and specific project needs
  • Greeted customers, answered general questions and directed to appropriate locations
  • Answered customers' questions and addressed problems and complaints in person and via phone
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities
  • Developed senior leadership reports for corrective action planning
  • Management of Groups of to 30 and 35 employees
  • Use wedsite platform for customer support, service

Management

On Target Staffing
Newark, USA
11.2016 - 09.2017
  • Answered phone calls by ring and asked appropriate questions to determine which department or staff member could be of service
  • Sorted incoming mail and disseminated correspondence to applicable departments
  • Resolved customer issues efficiently to build loyalty

Manager

Canteen Correction
Vega Alta, Puerto Rico
09.2007 - 07.2009
  • Maintained appropriate control, security and well-being over those detained
  • Attended regular trainings and maintained appropriate certifications
  • Observed and directed inmates during recreation food

Education

High School Diploma -

S.U.Almirante North
04.2009

GED -

Ged Testing
Melbourne, FL

Skills

  • Workforce Management
  • CRM
  • Forecasting skills
  • Inventory control

Languages

  • English, Fluent
  • Spanish, Fluent

Timeline

Hello Fresh

Management Coaching
06.2022 - 02.2023

Management Trainee

Forem Facility Management
07.2020 - 04.2021

GENERAL OWNER

G.H.CONTRACT
05.2017 - 05.2020

Management

On Target Staffing
11.2016 - 09.2017

Manager

Canteen Correction
09.2007 - 07.2009

High School Diploma -

S.U.Almirante North

GED -

Ged Testing

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Victor M Portalatin