Victor M Rodriguez valdovinous
santa maria,CA
Summary
Dynamic professional with expertise in knife handling and customer service, honed at La Favorita Meat Market. Proven ability to enhance customer satisfaction through effective communication and teamwork. Recognized for training new staff and improving operational efficiency, contributing to a positive work environment and high-quality service delivery.
Overview
9
9
years of professional experience
Work History
Assistant Butcher
La Favorita Meat Market
1000 N Broadway, Santa Maria, CA 93454 ·
03.2023 - 02.2025
- Assisted in preparing various meat cuts, ensuring quality and consistency for customer orders.
- Operated meat processing equipment safely and efficiently to meet daily production goals.
- Maintained cleanliness and organization of workstations, adhering to food safety standards.
- Collaborated with senior butchers to learn advanced cutting techniques and product knowledge.
- Trained new team members on operational procedures and safety protocols within the meat market environment.
- Improved customer satisfaction by providing exceptional service and answering questions about various cuts of meat.
- Used [Software] to document quantity of meat received and sold to keep proper records of meat sales.
- Prioritized customer needs by efficiently multitasking between assisting customers at the counter while simultaneously managing incoming orders.
- Provided guidance to new staff members on proper techniques for cutting, trimming, deboning meats.
- Executed inventory management tasks, tracking stock levels and assisting with reorder processes.
Solar Sales Representative
Planet Oath Solar
3201 Airpark Dr, Santa Maria, CA 93455 ·
09.2022 - 10.2023
- Developed tailored solar solutions based on customer needs and energy consumption patterns.
- Conducted detailed site assessments to evaluate solar potential and system feasibility.
- Educated clients on solar technology benefits, financing options, and government incentives.
- Collaborated with installation teams to ensure seamless project execution and customer satisfaction.
- Trained new sales representatives on product knowledge, sales techniques, and customer engagement strategies.
- Drove successful contract negotiations with potential customers, ensuring mutually beneficial terms were agreed upon.
- Boosted customer satisfaction levels by delivering timely and accurate information on solar products and services.
- Mentored new sales team to surpass goals in alignment with brand standards.
Bus Operator
RATP Dev
1303 Fairway Dr, Santa Maria, CA 93455
05.2020 - 06.2021
- Operated buses safely and efficiently on designated routes, ensuring timely arrivals and departures.
- Monitored passenger behavior to maintain a secure environment while providing excellent customer service.
- Conducted pre-trip inspections to guarantee vehicle safety and compliance with operational standards.
- Collaborated with dispatchers to optimize route schedules and minimize delays during peak hours.
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
- Accepted and processed fares.
- Answered questions from passengers with respect and accuracy, providing information about fares, schedule details, and baggage stowing.
- Contacted dispatchers and company mechanics to report vehicle issues and other problems.
- Collaborated with dispatchers to address route changes, delays, or emergencies in real time.
- Informed passengers about route details, schedules, transfers, and fare policies as needed.
Finance Manager
Santa Maria Toyota
1643 S Bradley Rd, Santa Maria, CA 93454
06.2016 - 07.2018
- Negotiated favorable terms with vendors, resulting in significant cost savings for the company.
- Executed vendor setup and payment, administration of bank accounts and account reconciliations.
- Complied with established internal controls and policies.
- Fostered strong relationships with key clients, resulting in repeat business and referrals through personalized service.
- Implemented employee training programs focused on product knowledge, negotiation tactics, and closing techniques to enhance overall sales team effectiveness.
- Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Conducted regular performance reviews to identify skill gaps and provide targeted coaching for staff development.
- Assisted upper management in establishing annual budgets, setting realistic sales targets, and monitoring progress toward financial objectives.
Car Salesperson
Toyota Santa Maria
1643 S Bradley Rd, Santa Maria, CA 93454
06.2016 - 07.2017
- Developed strong customer relationships to enhance sales experience and ensure client satisfaction.
- Demonstrated in-depth product knowledge to assist customers in making informed purchasing decisions.
- Conducted vehicle demonstrations, highlighting features and benefits to prospective buyers effectively.
- Managed inventory levels and organized vehicle displays to optimize showroom appeal and accessibility.
- Collaborated with finance department to facilitate seamless loan approvals for customers purchasing vehicles.
- Implemented follow-up strategies to maintain engagement with potential customers post-visit for increased conversions.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Answered telephone and email inquiries from potential customers.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
Education
Military
Grizzly Youth Academy
721 Mendocino Ave, San Luis Obispo, CA 9340501-2016
Skills
- Workplace safety
- Customer service abilities
- Multitasking and prioritization
- Teamwork and collaboration
- Problem-solving
- Excellent communication
- Decision-making
- Task prioritization
- Self motivation
- Goal setting
- Professionalism
- Staff supervision
- Cold calling
- CRM software
- Sales meetings
- Deal closing
- Price negotiation
- Problem-solving abilities
- Reliability
Accomplishments
- Modernized company practices and increased sales by 12%.
- Supervised team of 20 + staff members.
- Acknowledged for extraordinary service by supervisors and clients.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Butcher
La Favorita Meat Market
03.2023 - 02.2025
Solar Sales Representative
Planet Oath Solar
09.2022 - 10.2023
Bus Operator
RATP Dev
05.2020 - 06.2021
Finance Manager
Santa Maria Toyota
06.2016 - 07.2018
Car Salesperson
Toyota Santa Maria
06.2016 - 07.2017
Military
Grizzly Youth Academy