Victor Espinoza
San Jose,CA
Overview
37
37
years of professional experience
Work History
Assistant General Manager
Hurrica Restaurant
Redwood City, CA
01.2024 - Current
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Delegated work to staff, setting priorities and goals.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Established restaurant business plan by conferring with people in community to select food and beverage offerings.
Restaurant Manager
Pedro's Restaurant & Cantina
Santa Clara, CA
03.2022 - 01.2024
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Implemented effective marketing campaigns to increase revenue and improve brand awareness.
- Inspected dining and serving areas for cleanliness and proper setup.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
Restaurant Captain
L'escargot
Carmel-by-the-Sea, CA
05.2018 - 02.2022
- Served food and beverages to patrons and confirmed complete orders.
- Inspected linens, silverware and dishes for cleanliness prior to service.
- Monitored servers and bussers for adherence to service standards.
- Utilized point of sale system to submit orders, separate checks and process payments.
- Resolved guest complaints quickly to deliver courteous service and promote repeat business.
- Ensured proper handling of cash transactions throughout shift including accurate record keeping.
Restaurant General Manager
The Growers Pub
Salinas, CA
05.2014 - 03.2018
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Delegated work to staff, setting priorities and goals.
- Ensured compliance with health, safety and sanitation standards.
- Established cash control systems for register transactions.
- Trained new employees to perform duties.
- Developed marketing strategies to promote restaurant services.
- Negotiated contracts with vendors for food supplies, beverages, equipment and other necessary items.
Restaurant Server
The Sardine Factory Restaurant
Monterey, CA
06.1988 - 06.2014
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Stocked server areas with supplies before, during and after shifts.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Cleaned tables and chairs to prepare dining area for next customers.
Education
Associate of Arts -
Monterey Peninsula College
Monterey, CA07-1993
Skills
- Training and development skill
- Business operations background
- Training and development background
- Strategic planning skill
- Team leadership expertise
- Team leadership strength
Timeline
Assistant General Manager
Hurrica Restaurant
01.2024 - Current
Restaurant Manager
Pedro's Restaurant & Cantina
03.2022 - 01.2024
Restaurant Captain
L'escargot
05.2018 - 02.2022
Restaurant General Manager
The Growers Pub
05.2014 - 03.2018
Restaurant Server
The Sardine Factory Restaurant
06.1988 - 06.2014
Associate of Arts -
Monterey Peninsula College