VICTOR SANTIAGO FREIRE
Gardena,CA
Summary
Seasoned Family Service Worker dedicated to improving family strength and support networks. Skilled at integrating families into local, state, and federal programs. Ready to bring many years experience in the field to a challenging new role. Methodical production worker keeps up with physically demanding tasks and quotas. Works hard to accomplish team objectives. Several years of experience in production roles. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
Work History
FAMILY COUNSELING
MINISTERIO DE INCLUSION ECONOMICA Y SOCIAL
GUAYAQUIL, ECUADOR
04.2022 - 05.2024
- Actively sought out continuing education opportunities relevant to family counseling practice.
- Planning and execution of activities for children and pregnant women, applied on a weekly basis.
- Registration and input of the families progress information in a data base and digital platforms.
- Provided family counseling to assist in developing and strengthening family relationships.
- Provided individual, group and family counseling to children.
- Observed interactions between parents and caregivers and children during family counseling sessions.
SALES SUPERVISOR
ANGELO ABAD S.A.
GUAYAQUIL, GUAYAS, ECUADOR
07.2020 - 03.2022
- Planned and coordinated staff training sessions for new and existing employees.
- Conducted weekly performance reviews with the sales team to ensure goals were being met.
- Maintained relationships with customers through regular follow-up calls and emails.
- Created monthly reports on regional sales performance and presented to upper management.
- Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.
PRODUCTION LINE
SURINDU S.A. (NESTLE ECUADOR)
GUAYAQUIL, GUAYAS, ECUADOR
04.2012 - 06.2020
- Tested products as needed throughout the production process using various methods such as visual inspection, pressure testing.
- Cleaned and maintained all equipment regularly according to manufacturer's instructions.
- Stacked finished products onto pallets for shipment or storage purposes.
- Performed daily quality checks on products to ensure they met company standards.
- Inspected finished products for conformance to customer requirements and industry standards.
- Collaborated with other departments such as Quality Control, Engineering, and Maintenance to ensure optimal performance of the entire system.
- Monitored inventory levels of raw materials and supplies used during the manufacturing process.
- Reported any issues with product quality or safety concerns immediately to supervisor or manager.
- Monitored production processes, identified problems, and made necessary adjustments to maintain quality control.
- Supported QA measures by inspecting items and removing defective elements.
CASHIER
TIENDAS INDUSTRIALES ASOCIADAS S.A.
GUAYAQUIL, GUAYAS, ECUADOR
03.2010 - 05.2010
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Resolved customer complaints professionally in accordance with company policy.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
BACHILLER EN COMERCIO Y ADMINISTRACION, ESPECIALIZACION INFORMATICA - Informatics
ESCUELA EGB PARTICULAR EVANGELICA "CIENCIA Y FE"
GUAYAQUIL, GUAYAS, ECUADOR01-2005
Skills
- Family Counseling
- Quality Inspection
- Manufacturing support
- Scheduling
- Cash Handling
- Customer Assistance
Languages
English
Professional
Spanish
Full Professional
Timeline
FAMILY COUNSELING
MINISTERIO DE INCLUSION ECONOMICA Y SOCIAL
04.2022 - 05.2024
SALES SUPERVISOR
ANGELO ABAD S.A.
07.2020 - 03.2022
PRODUCTION LINE
SURINDU S.A. (NESTLE ECUADOR)
04.2012 - 06.2020
CASHIER
TIENDAS INDUSTRIALES ASOCIADAS S.A.
03.2010 - 05.2010
BACHILLER EN COMERCIO Y ADMINISTRACION, ESPECIALIZACION INFORMATICA - Informatics
ESCUELA EGB PARTICULAR EVANGELICA "CIENCIA Y FE"
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