Victor Ugbede Ahiaba
Facility Maintenance
Stroud,GLS
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure facility maintenance position in health, food, real estate environment. Ready to help team achieve company goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
12
12
years of post-secondary education
8
8
Certifications
Work History
Facilities/Property Maintenance (Parrt-time)
Core Facilities Group Limited
Gloucester
09.2021 - Current
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Facilities/Property Maintenance Manager
Haw Facilities
Stroud
12.2019 - Current
- Day-today maintenance of client’s properties, including schools and other places of interests
- Plumbing services
- Planned scheduled maintenance outages as part of preventive maintenance program.
- Supervised employee performance, preventive maintenance and safety.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Finalized work on building systems by completing basic carpentry and other finish work.
- Investigated and corrected mechanical problems with machinery such as computers and printers, scanning machines, generators.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Organized ongoing maintenance schedules to boost system performance.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
Night Desk Auditor/Receptionist
Campanile Hotel Swindon
Swindon
02.2016 - 09.2021
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
- Answered and quickly redirected large volume of calls on central system.
- Corresponded with clients through email, telephone or postal mail.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
- Kept records in CRM to maintain customer data.
- Oversaw inventory materials monitoring, requisitions and supply re-stocking.
- Supported various administrative duties by proofreading, transcribing and invoicing.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Field Interviewer
Kantar London
London
11.2019 - 02.2020
- Field data collection from members of the public and business communities by asking series of questions from scripted questionnaires on a variety of products/services, environmental issues, crime, and others
- Case Auditing
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Tracked key dates and deadlines and maintained specific personnel lists.
- Supported programs by preparing worksheets, gathering communication materials and coordinating meetings.
- Coded data from participant interviews.
- Conducted interviews with participants to assess eligibility.
- Observed participants and recorded results.
- Conducted research, gathered information from multiple sources and presented results.
University Lecturer
University of Agriculture, Makurdi Nigeria
Makurdi, Benue State
06.2012 - 01.2016
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
- Shifted between informal and formal methods of teaching to create multi-layered web of learning incorporating experiments, practical activities, discussions and projects into lessons.
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Helped recruitment diverse program faculty reflecting student population.
- Collaborated with faculty and community stakeholders for program improvement.
- Developed and implemented grants for program funding.
- Offered career assistance to students by conducting mock interviews, providing relevant job opportunities and teaching networking skills and strategies.
- Collaborated with tutoring, enrollment, testing and advising services to support students.
- Conducted on-going program assessment, enrollment and retention tracking.
- Analyzed data on student retention, completion, employment and success on national certification exam.
- Developed and implemented multidisciplinary research teams.
- Led large collaborations, consortiums, centers and other programs related to department mission.
- Guided personnel through selection and ordered of textbooks for program courses.
- Developed and taught undergraduate courses in for department offerings serving major, minor and general students.
- Guided students in researching, structuring and presenting debate case.
- Stayed abreast of developments within Agricultural and Environmental Engineering to improve curriculum, develop new research and share with colleagues and students
- Built strong rapport with students through class discussions and academic advisement.
- Stayed abreast of developments within facility maintenance to improve curriculum, develop new research and share with colleagues and students
- Created positive and safe learning environment for students by setting and enforcing classroom code of conduct.
- Developed semester outlines and instructional plans for each class session to comply with stated course objectives.
- Developed instructional resources, such as Final Project Coordination and Seminar materials, for use in class.
- Developed instructional resources, such as Project Bidding and Project Execution (within government ministries) materials, for use in class.
- Conducted engaging in-class discussions to facilitate learning and encourage participation.
- Evaluated and supervised student activities and performance levels to provide reports on academic progress.
- Met with students to dispense study and career advice and provide guidance and potential opportunities within chosen field.
- Reviewed program materials and coordinated updates to keep department materials relevant and accurate.
- Assisted and identified at-risk students to eliminate student barriers to learning.
- Led and prepared lectures for Structural Engineering, Engineering Design, Engineering Quantities, Farm Planning, Environmental Engineering classes.
- Created materials and exercises to illustrate application of course concepts.
- Created excitement and enthusiasm in classroom by delivering engaging subject matter.
- Generated grant proposals to gain funding for Doctoral Research research, winning $100,000 for A modeled funding project for rural communities.
- Contributed to planning appropriate and engaging lessons for both classroom and distance learning applications.
- Applied innovative teaching methods to encourage student learning objectives.
- Taught diverse student population by employing various learning styles and abilities.
- Graded over 180 assignments per week and entered grades into Departmental Examination Board Software.
- Participated in various campus memberships at each assigned school to promote academics and faculty development.
- Graded quizzes, tests, homework and projects to provide students with timely academic progress information and feedback.
- Created syllabus and instructional plans for each class session in accord with stated course objectives.
- Impartially evaluated papers, projects and homework assignments of students, delegating grading to teaching assistants when appropriate.
- Incorporated instructional technologies in course delivery for both in-class and online instruction.
- Created lesson plans for courses, modifying throughout year to meet time constraints and specific interests of class.
Education
Ph.D. - Real Estate Development
University of Gloucestershire
Cheltenham 02.2016 - 12.2019
Master of Engineering - Environmental Engineering
University of Agriculture Makurdi
Makurdi Nigeria 03.2011 - 12.2013
Bachelor of Engineering Technology - Agricultural Engineering
University of Agriculture Makurdi
Nigeria 01.2004 - 09.2009
Skills
Facility and equipment maintenance
Laboratory maintenance
Equipment installation and maintenance
Oxygen System Maintenance
Records maintenance professional
Asset maintenance
Preventative maintenance scheduling
Maintenance Management
Service vehicle maintenance
Trail maintenance
Company vehicle maintenance
Data warehouse maintenance
Kitchen maintenance
Gas dispenser maintenance
Patient information maintenance
Mechanical systems maintenance
Electrical Maintenance
Network repairs and maintenance
Platoon maintenance supervision
Certification
SAGE Accounting Level 1 2020
Affiliations
1. Council for the Regulation of Engineering in Nigeria (COREN)
2. The Institution of Agricultural Engineers (IAgrE) – Member - UK
3. American Society of Agricultural and Biological Engineers (ASABE) – Member - USA
4. The Market Research Society (MRS) – Member - UK
Fixing things, travelling
One of the things I love doing is to make something that failed to work, to work again. I get inspiration from doing this, like when life knocks you down, you get up and try again. If I had to travelling to achieve this, that makes it even more beautiful.
Timeline
Facilities/Property Maintenance (Parrt-time)
Core Facilities Group Limited
09.2021 - Current
Facilities/Property Maintenance Manager
Haw Facilities
12.2019 - Current
Field Interviewer
Kantar London
11.2019 - 02.2020
Ph.D. - Real Estate Development
University of Gloucestershire
02.2016 - 12.2019
Night Desk Auditor/Receptionist
Campanile Hotel Swindon
02.2016 - 09.2021
University Lecturer
University of Agriculture, Makurdi Nigeria
06.2012 - 01.2016
Master of Engineering - Environmental Engineering
University of Agriculture Makurdi
03.2011 - 12.2013
Bachelor of Engineering Technology - Agricultural Engineering
University of Agriculture Makurdi
01.2004 - 09.2009