Vida Buoh
Elk Grove,California
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Friendly and reliable [Job Title] skilled at problem resolution and time management. Comfortable working in fast-paced food service environment while providing quality service. Employs exceptional problem-solving and conflict-resolution skills to enhance customer experience.
Overview
3
3
years of professional experience
Work History
Food and Beverage Attendant
Harrah's Casino
05.2019 - 10.2022
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Provided attentive service and proactively assessed guest needs.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Supported management in implementing new policies or procedures as needed for continuous improvement efforts within the establishment.
- Engaged in suggestive selling and other sales techniques.
- Assisted with bussing tables and cleaning up spills.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Addressed customer complaints and inquiries to verify satisfaction.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Collaborated with other dining room and bar staff to facilitate efficient service.
Education
High School Diploma -
John F Kennedy
Sacramento, CASkills
- Food Processing
- Guest Services
- Safe Food Handling
- Customer Relations
- Payment Processing
- Food Safety
- Decision-Making
- Adaptability under pressure
- Problem-Solving
- Safety awareness
- Cafeteria equipment operations
- Wait Staff Support
- Cash Register Operation
- Table Setting Proficiency
- Place settings
- Service Bar Restocking
- Kitchen Operations
- Timely food delivery
- Table layout
- Supply Restocking
- Staff Leadership
- Order Accuracy
- Attention to Detail
- Complaint Handling
- Table setup
- Table clearing
- Reliability and punctuality
- Table Bussing
- Kitchen Support
- Relationship Building
- Quality Control
- Flexible Schedule
- Buffet maintenance
- Cross-Selling and Upselling
- Teamwork and Collaboration
- Food safety knowledge
- Guest service
Timeline
Food and Beverage Attendant
Harrah's Casino
05.2019 - 10.2022
High School Diploma -
John F Kennedy
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