Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vidal Deniz Jr.

Bakersfield,Ca

Summary

Professional operations leader with consistent track record in optimizing processes and driving impactful results. Proven ability to lead teams, implement strategic initiatives, and adapt to changing environments with ease. Skilled in project management, process improvement, and resource allocation. Known for effective collaboration and delivering dependable outcomes.

Overview

26
26
years of professional experience

Work History

DIRECTOR OF OPERATIONS

WESTERN DENTAL SERVICES
10.2017 - 09.2024
  • Oversaw 17 offices from Santa Maria to Fresno
  • Held daily, weekly, and monthly Operation Reviews with my Business Managers.
  • Drove Key Performance Indicators (KPIs) to reach Revenue budgets for the region.
  • Reviewed monthly Profit & Loss (P&L) reports for the region and each individual office to adjust and maximize profits.
  • Hosted trainings for employees on sales, customer service, managing, and best new practices.
  • Worked closely with HR and Senior Management
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Monitored budget and utilized operational resources.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.
  • Mentored and coached team members to foster productive and engaging work environment.
  • Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
  • Defined, implemented, and revised operational policies and guidelines.
  • Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
  • Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
  • Enhanced employee engagement by developing training programs, fostering a collaborative culture, and promoting professional development opportunities.
  • Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular audit checks.
  • Fostered culture of continuous improvement by leading workshops and training sessions on best practices and innovative operational strategies.
  • Assisted in recruiting, hiring and training of team members.

BUSINESS MANAGER

WESTERN DENTAL SERVICES
09.2008 - 10.2017
  • Managed front office and back staff
  • Worked with 2-4 doctors to control patient flow and to provide the utmost exceptional service to all patients.
  • Payroll/Office monthly, weekly, and daily reports
  • Developed teamwork in the office to have the best outcome for the office and business.
  • Billed Denti-Cal and PPO Insurances to receive payment in a proper timeframe and followed up with any unpaid procedures.
  • Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
  • Increased overall team productivity by fostering a positive work environment and providing effective leadership.
  • Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
  • Assisted with hiring process and training of new employees.
  • Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
  • Coordinated team schedules to keep shifts properly staffed during busy periods.
  • Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
  • Anticipated financial impact from operational issues and worked with leadership to develop solutions.
  • Improved operational efficiency by adopting new technologies and training staff on best practices.
  • Optimized inventory management, reducing waste and ensuring availability of key products.
  • Boosted team morale and productivity by implementing regular feedback sessions and recognizing outstanding performances.
  • Drove revenue growth with targeted sales initiatives, adapting techniques to meet changing market conditions.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.

CHP CADET

California Highway Patrol Academy
07.2008 - 07.2008
  • In training to become a California Highway Patrol Officer
  • Study Constitutional laws and the Ethics of a CHP Officer
  • March as a Company
  • Followed protocols and procedures to perform tasks quickly and minimize mistakes.
  • Learn Brevity and Vehicle Codes
  • Conducted physical training to keep fit and perform job duties productively.


HIGH SCHOOL SCIENCE TEACHER

Golden Valley High School
08.2005 - 06.2008
  • I taught Biology and Integrated Science, and I was an assistant coach on the boys’ varsity basketball team
  • Attended Workshops for Self-Improvement
  • Developed and implemented engaging lab experiments, providing hands-on learning experiences for students.
  • Integrated real-life examples into lessons, demonstrating the practical applications of scientific concepts.
  • Taught science courses using lab-based learning model to deepen subject mastery.
  • Enhanced student understanding by utilizing diverse teaching methods and strategies tailored to individual learning styles.
  • Mentored struggling students, offering additional support and resources to improve their academic performance.
  • Established positive classroom environment by implementing effective classroom management techniques, fostering respect and inclusivity among students.
  • Participated in parent-teacher conferences, collaborating with parents to support student success both inside and outside the classroom.
  • Continuously updated curriculum materials to ensure alignment with current standards and state requirements.
  • Collaborated with colleagues on cross-curricular projects, enriching students'' overall educational experience.
  • Utilized diverse instructional approaches to accommodate different learning styles.
  • Cultivated positive relationships with students, parents and staff to optimize instruction and support learning outcomes.
  • Communicated with students and parents regarding academic progress, assignments, and behavior.
  • Used exams and standardized assessment tools to measure student progress.
  • Provided individualized feedback to support student learning and development.
  • Delivered interactive lessons to help students comprehend complex concepts.
  • Coordinated and collaborated with other faculty members during lesson plan development.
  • Created interactive activities to engage student interest and curiosity in scientific concepts.
  • Encouraged student participation in laboratory experiments to enhance scientific knowledge.
  • Demonstrated positive and effective classroom management skills.
  • Planned, prepared, and taught lesson plans, giving students individual support.
  • Created and maintained safe and orderly classroom environment conducive to learning.

FILING CLERK/HEALTH EDGE ASSISTANT

Foundation for Medical Care of Kern County
08.2002 - 08.2005
  • I worked in the Distribution department where I performed many tasks and assisted other departments when help was needed
  • Run Office Errands
  • Data Entry
  • Prepare Insurance Cards
  • File/Film Claims
  • Mail cards and Eligibility Forms to Subscribers/Sort Mail
  • Assist on Special Administration Projects Upon Request

ENGINEER ASSISTANT

Chevron-Texaco
06.1998 - 12.2001
  • Helped engineers sending jobs out to the field and gathering well information
  • Data Job Input
  • Steam Injector Well Project
  • D.O.G
  • Abandonment Well Project
  • Create Posters for the STAR Program

Education

Single Subject Credential - Education

CSU, Bakersfield
Bakersfield, CA

Undeclared -

UC, Santa Barbara
Goleta, CA

Bachelor of Science - Biology

CSU, Bakersfield
Bakersfield, CA
06-2004

Skills

  • Fluent in Spanish
  • Strong Organizational and Analytical Skills
  • Proficiency with Microsoft Office
  • Detail and Goal Oriented
  • Excellent Interpersonal Communication Skills
  • Extensive Experience in Team Building and Negotiation
  • Operations oversight
  • Operational efficiency
  • Strategic planning
  • Strategic planning and execution
  • Business management
  • Process improvement
  • Quality assurance
  • Cost control
  • Leadership training
  • Performance analysis
  • Operations management
  • Teamwork and collaboration
  • Team leadership
  • Decision-making
  • Staff training/development
  • Staff management
  • Customer service management
  • Customer service
  • KPI tracking
  • Business leadership
  • Data analysis
  • Effective leader
  • Hiring and onboarding
  • Performance improvements
  • Relationship building
  • Performance evaluation and monitoring
  • Proficient in [software]
  • Staff hiring
  • Human resources
  • Employee motivation
  • Budget development
  • Staff development
  • Data management
  • P&L management
  • Goal setting
  • Budget control
  • Management team building
  • Schedule management
  • Performance evaluations
  • Revenue growth
  • Revenue forecasting
  • Business growth initiatives
  • Inventory control
  • Inventory tracking and management
  • Training management
  • Revenue generation
  • Sales tracking
  • P&L Administration
  • Employee scheduling
  • Employee reviews
  • Direct sales

Languages

Spanish
Full Professional

Timeline

DIRECTOR OF OPERATIONS

WESTERN DENTAL SERVICES
10.2017 - 09.2024

BUSINESS MANAGER

WESTERN DENTAL SERVICES
09.2008 - 10.2017

CHP CADET

California Highway Patrol Academy
07.2008 - 07.2008

HIGH SCHOOL SCIENCE TEACHER

Golden Valley High School
08.2005 - 06.2008

FILING CLERK/HEALTH EDGE ASSISTANT

Foundation for Medical Care of Kern County
08.2002 - 08.2005

ENGINEER ASSISTANT

Chevron-Texaco
06.1998 - 12.2001

Single Subject Credential - Education

CSU, Bakersfield

Undeclared -

UC, Santa Barbara

Bachelor of Science - Biology

CSU, Bakersfield

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Vidal Deniz Jr.