Vidal Fonseca
Summary
Driven Merchandising Manager 8 years of experience in maximizing product sales and overseeing merchandise trends. Effective in overseeing day-to-day sales and inventory stock levels to determine purchasing needs. Expert in merchandise planning based on prior sales and trends to provide well-rounded selection of products sought by customers.
Overview
13
13
years of professional experience
Work History
Merchandise Operations Supervisor
Saks Fifth Avenue
02.2022 - Current
- Streamlined merchandise flow by implementing efficient inventory management systems.
- Developed comprehensive training programs for new hires, ensuring a consistent level of knowledge among staff members.
- Established clear communication channels between departments, fostering a collaborative work environment for all staff members.
- Optimized staffing schedules to ensure adequate coverage during peak hours while minimizing labor costs.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Developed and implemented successful strategies to increase sales and profits.
- Analyzed sales data to identify trends and adjust inventory levels accordingly, maximizing product availability during peak seasons.
- Reduced stock discrepancies by conducting regular audits and adjusting system records accordingly.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
Shipping and Receiving Supervisor
Saks Fifth Avenue
05.2021 - 02.2022
- Fostered a positive workplace culture by promoting open communication, teamwork, and recognition of individual achievements within the shipping and receiving team.
- Managed inventory levels effectively through regular audits, adjustments, and communication with suppliers.
- Developed and implemented strategies to improve team productivity and efficiency.
- Assigned tasks to team members to complete within designated time frames.
- Met or exceeded production goals and objectives by following strict procedures.
- Reduced order errors through meticulous attention to detail in the verification of incoming and outgoing shipments.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Generated end-of-day reports covering shipments, productivity, and financial totals.
Team Coordinator
Veronica Beard
04.2020 - 05.2021
- Increased team efficiency by streamlining communication channels and implementing task management software.
- Enhanced project outcomes by coordinating team efforts and ensuring timely completion of assignments.
- Served as a liaison between management and team members to address concerns and facilitate problem-solving initiatives.
- Developed strong relationships with cross-functional teams, facilitating collaborative efforts towards shared goals.
- Managed multiple projects simultaneously, prioritizing tasks for optimal resource allocation and workflow efficiency.
- Implemented process improvements by evaluating existing workflows, identifying inefficiencies, and proposing actionable solutions.
- Assigned various tasks to group members according to skills and experience to achieve maximum productivity.
- Built strong relationships with customers through positive attitude and attentive response.
- Used advanced features of Microsoft Office to complete all necessary reports for senior management review.
Shipping Team Lead
Saks Fifth Avenue
12.2016 - 04.2020
- Streamlined shipping processes by implementing efficient organization and workflow strategies.
- Enhanced team productivity through continuous training and performance evaluations.
- Reduced order processing time by prioritizing tasks and delegating responsibilities to team members effectively.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Resolved shipment issues promptly, fostering strong relationships with customers, vendors, and carriers.
Legal Office Manager
Ministry Of Justice
08.2013 - 11.2015
- Improved office efficiency by streamlining legal document management processes.
- Led regular staff meetings to address concerns, share information, and promote team unity.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Implemented new technology solutions, increasing staff productivity and improving office operations.
- Organized and updated databases, records and other information resources.
- Managed payroll processes accurately adhering to company policies while accommodating employees' needs.
- Managed financial records, ensuring accurate billing and prompt payments from clients.
- Enhanced client satisfaction with timely communication and accurate case updates.
Legal Specialist
Ministry Of Justice
07.2011 - 08.2013
- Provided legal support focused on ensuring compliance with policies, procedures, regulations, laws and guidelines.
- Implemented best practices in document management, enhancing organization and accessibility of critical files.
- Conducted thorough legal research to support case preparation, ensuring solid arguments during litigation proceedings.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Negotiated favorable settlements for clients through effective communication and persuasive argumentation skills.
- Increased client satisfaction by providing timely and accurate legal advice on various matters.
Education
Bachelor of Arts - Law
University of Granma
Cuba07.2011
Skills
- Time Management
- Budget Management
- Stock Management
- Team Leadership
- Logistics Coordination
- Inventory Control
- Staff Training
- Customer Service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Merchandise Operations Supervisor
Saks Fifth Avenue
02.2022 - Current
Shipping and Receiving Supervisor
Saks Fifth Avenue
05.2021 - 02.2022
Team Coordinator
Veronica Beard
04.2020 - 05.2021
Shipping Team Lead
Saks Fifth Avenue
12.2016 - 04.2020
Legal Office Manager
Ministry Of Justice
08.2013 - 11.2015
Legal Specialist
Ministry Of Justice
07.2011 - 08.2013
Bachelor of Arts - Law
University of Granma
Similar Profiles
Janice HornJanice Horn
Administrative Assistant at Saks Fifth AvenueAdministrative Assistant at Saks Fifth Avenue
Mohsin DarwishMohsin Darwish
Make up artist at Saks Fifth Avenue Chalhoub groupMake up artist at Saks Fifth Avenue Chalhoub group
ELSA BERMANELSA BERMAN
Luxury Style Advisor at SAKS FIFTH AVENUELuxury Style Advisor at SAKS FIFTH AVENUE
Katy MikeladzeKaty Mikeladze
Visual Merchandiser / Creative at Saks Fifth AvenueVisual Merchandiser / Creative at Saks Fifth Avenue
GREYSI RODRIGUEZGREYSI RODRIGUEZ
<ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul> at UGG<ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul> at UGG