Summary
Overview
Work History
Education
References
Timeline
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Eugene Mintah

PHILADELPHIA ,PA

Summary

Logical Archivist with one year experience in savings and loans industry. In-depth awareness of history and safeguarding of information with expertise in archival management and storage. Outstanding prioritization and communication talents to thoroughly research and work independently or within a team.

Overview

4
4
years of professional experience

Work History

Archive Assistant

Izwe Loans
Accra, Greater Accra
07.2020 - 10.2020
  • Assisted in the organization of archival materials, such as documents and photographs.
  • Collaborated with other staff to ensure the accuracy of records.
  • Conducted research on historical collections and artifacts.
  • Created digital archives for storage, retrieval, and preservation purposes.
  • Implemented procedures for cataloging new acquisitions into the archive system.
  • Organized archival resources for easy access and reference by patrons or staff members.
  • Prepared reports on archived materials for internal use or external presentation.
  • Processed incoming requests from researchers regarding archived materials.
  • Retrieved relevant information from archives when requested by patrons or staff members.
  • Scanned documents into digital format while ensuring accuracy and quality control standards were met.
  • Tracked budget allocations related to archiving activities.
  • Updated existing records within the archive system as needed.
  • Verified accuracy of metadata associated with archived materials.
  • Worked with colleagues to coordinate outreach programs related to archived material.
  • Took inventory of current holdings within the archive system periodically.
  • Assisted in developing strategies for preserving historically significant artifacts within the archive collection.
  • Created and maintained retrievable computer archives and databases.
  • Selected and edited documents for publication and display .
  • Prepared recordkeeping systems and procedures for archival research and for retention or destruction of records.
  • Designed dynamic educational exhibits to showcase newly procured items.
  • Copied over [Number] records and documents to digital format to preserve data and history.

Customer Service Officer

Sparkels petroleum
Tema, Greater Accra
10.2016 - 05.2018
  • Provided customer service in a courteous and professional manner.
  • Answered customer inquiries via telephone, email and face-to-face contact.
  • Resolved customer issues in an efficient and timely manner.
  • Educated customers on products and services offered by the company.
  • Processed payments from customers using point of sale systems.
  • Maintained accurate records of customer interactions and transactions.
  • Developed strategies to improve customer service processes and procedures.
  • Handled escalated customer complaints and disputes in a professional manner.
  • Updated internal databases with new account information as needed.
  • Provided general administrative support including filing documents, scheduling appointments.
  • Collaborated with other departments within the organization on various projects.
  • Conducted quality assurance reviews of fellow colleagues' work performance.

Education

High School Diploma -

Bright Senior High School
Ghana
09-2022

References

References available upon request.

Timeline

Archive Assistant

Izwe Loans
07.2020 - 10.2020

Customer Service Officer

Sparkels petroleum
10.2016 - 05.2018

High School Diploma -

Bright Senior High School

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Eugene Mintah