Dynamic Shift Leader with a strong focus on team leadership, customer service, and operational efficiency. Proven ability to train staff and enhance service delivery, resulting in improved guest satisfaction.
Overview
5
5
years of professional experience
Work History
Shift Leader
Walgreen's Pharmacy
Haddonfield, NJ
04.2024 - Current
Supervised daily pharmacy operations, ensuring compliance with health regulations and company policies.
Trained and mentored new team members on pharmacy procedures and customer service standards.
Managed inventory levels, optimizing stock management to reduce waste and improve efficiency.
Coordinated staff schedules to ensure adequate coverage during peak hours, enhancing service delivery.
Manager
Super 8 Motel
Big Spring, TX
08.2023 - 04.2024
Supervised daily operations to ensure optimal guest satisfaction and service quality.
Trained and mentored staff on customer service protocols and operational procedures.
Implemented inventory management systems to streamline supply ordering and reduce costs.
Developed and maintained positive relationships with vendors for timely delivery of services.
Cashier
TJ Max
Hickory, NC
11.2021 - 06.2023
Processed customer transactions efficiently using POS system.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Maintained accurate cash register balances through diligent record-keeping.
Assisted in inventory management by monitoring stock levels and restocking shelves.