Videl Dunker
Universal
Brooklyn,USA
Summary
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
10
10
years of professional experience
Work History
UBER EATS DELIVERY
Uber Eats
04.2020 - Current
- Responded quickly to meet customer needs and resolve problems.
- Provided efficient and courteous service to customers at all times.
- Met deadlines while maintaining high-quality deliverables.
MAILROOM CLERK
Tishman Speyer
02.2019 - 02.2020
- Processed incoming and outgoing mail, including sorting, logging, and distributing packages to appropriate departments.
- Assisted with the preparation of large bulk mailings using automated machines or manual methods.
- Operated a variety of mailing equipment such as postage meters, inserters, folders, and sorters.
- Ensured that all shipments were properly packaged and labeled according to company policies and procedures.
- Collaborated closely with other departments within the organization to coordinate delivery schedules.
- Demonstrated strong organizational skills by managing multiple tasks simultaneously with accuracy and efficiency.
- Tracked deliveries through online tracking systems and updated customers on status changes.
- Monitored supply levels on a regular basis to ensure adequate stock is available for daily operations.
- Performed data entry tasks to maintain accurate records in the computer system.
- Maintained accurate records of incoming and outgoing mail and packages.
SECURITY OFFICER
Allied Universal
10.2015 - 10.2018
- Patrolled premises regularly to maintain order and establish security presence.
- Utilized strong communication skills to interact with staff, guests, vendors and law enforcement personnel in a professional manner.
- Enforced safety regulations, policies and procedures to ensure a safe environment.
- Performed routine checks of doors, windows, and gates for security breaches.
- Observed, reported and documented suspicious activities to management.
- Prepared detailed reports of security incidents and investigations.
- Maintained daily logs of all activity occurring on the premises.
- Performed routine checks of fire alarms, door locks, lighting systems and surveillance equipment for proper functioning.
- Maintained and securely retained series of keys, controlling access to locked areas.
- Monitored and authorized entrance of vehicles or people to keep property secure.
- Responded quickly to emergency situations using sound judgment to resolve issues promptly.
- Interacted courteously with public while maintaining order at large gatherings and events.
- Responded to alarms by investigating and assessing situation.
- Checked surveillance cameras to identify disruptions or unlawful acts.
- Implemented effective crowd control measures during special events or emergencies.
Education
HIGH SCHOOL DIPLOMA -
Cristobal High School
Canal Zone, PanamaSkills
- Customer service
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Customer relations
- Time management
- Friendly, positive attitude
- Attention to detail
- Organizational skills
- Dependable and responsible
- Flexible and adaptable
- Task prioritization
- Teamwork and collaboration
Timeline
UBER EATS DELIVERY
Uber Eats
04.2020 - Current
MAILROOM CLERK
Tishman Speyer
02.2019 - 02.2020
SECURITY OFFICER
Allied Universal
10.2015 - 10.2018
HIGH SCHOOL DIPLOMA -
Cristobal High School