Vidhya Easwaran
Nashville,TN
Summary
Adept IT Sr. QA Engineer with a proven track record at TEK Systems, enhancing product quality through comprehensive regression and usability testing. Skilled in JIRA and Postman, my strategic test planning and effective team mentorship have significantly improved project outcomes. Demonstrates exceptional analytical skills and a commitment to excellence in every task.
Overview
21
21
years of professional experience
1
1
Certification
Work History
IT Sr. QA Engineer
TEK Systems
02.2022 - Current
- Perform Front end testing and Back end testing
- Participate in Requirements review and Planning sessions, Sprint planning, Retrospective meetings and Defect Triage meetings
- Design, develop and execute test cases
- Testing existing system processes and provide recommendations for improvements
- Meeting with key stakeholders to determine business system needs and requirements
- Perform positive and negative testing, Process flow testing, and provide screenshots for test results to complete expected and actual results
- Conducting and reporting on technical and business analyses
- Assessing new software for compatibility with current systems
- Ensuring product quality throughout the development process
- Overseeing the work of junior QA Analysts and managing QA projects as required
- Perform Regression testing, Functionality testing and Smoke testing
- Perform Mobile Testing
- Mentor and coach new Team members
- Execute test runs and mapped test cases and test scenarios in JIRA
- Use Microsoft SQL Server for database validations
- Provided support to testers in the team
- Verify, edit, and update test data in new and existing system before testing
- Develop comprehensive test scenarios as documented in Business requirements document
- Perform root cause analysis for defects
- Design, develop and execute Test cases for User Acceptance testing
- Experience working with POSTMAN for manual testing and good exposure on API services
- Close interaction with functional teams, designers, software developers, Project Managers and Product owners to understand the application functionality and performance issues and coordination of UAT
- Claims testing
- Execute test runs and mapped test cases and test scenarios in JIRA
- Giving estimates for Sprint
IT Sr. QA analyst
All State Insurance
Nashville, USA
02.2018 - 01.2022
- Work on assigned projects in designated area of responsibility by prioritizing tasks and adhering to deadlines to meet department objectives and individual performance metrics
- Analyze business requirements and technical specifications for completeness, redundancy, ambiguity and testability
- Perform Front-end and back-end testing
- Defined and identified testing scope, risks, assumptions used to design, build and prioritize test cases
- Provide testing estimates for new projects
- Provide input on creating test plans and ensure all scenarios are covered for functional, integration, and regression testing
- Written detailed test scripts and set up test data prior to test execution
- Capture and communicate the results of testing accurately and clearly and participate in defect triage meetings
- Provide accurate report of test progress to the management team and follow up with development team on defects, participate in root cause analysis discussions
- Training new members within the QA team
- Conducting product Demo to the Product and business owners
- Leading daily stand up meetings
Certified Pharmacy Technician
Walgreens Pharmacy
Franklin, USA
01.2016 - 01.2018
- Answering telephones and screening telephone calls for the pharmacist
- Assisting patients who are dropping off or picking up prescriptions
- Assisting the pharmacist with filling and labelling prescriptions
- Communicating with third-party plans for purposes of processing prescription claims
- Compounding oral liquid medications, ointments, and creams
- Contacting prescribers and their agents to obtain refill authorizations
- Creating and maintaining patient profiles
- Entering data into computer
- Ordering stock and placing orders on shelves
- Preparing the pharmacy for inventories
- Processing and verifying paperwork
- Repackaging bulk medications
- Knowledge of record keeping techniques
- Knowledge of Point of Sale used within the Pharmacy
Administrative Support Assistant for Human Resources
Sasken Communication Technologies
Bangalore, India
05.2008 - 06.2011
- Prepare, record, check over and proofread correspondence, presentations, brochures, publications, reports and relevant material
- Organize meeting between HR and Account Managers to help develop staffing projections
- Handle meeting prep work - book meeting room, handouts, meeting invites
- Record and prepare minutes of meetings and follow up with individuals as necessary
- Handle orientation of new recruits
- Order workplace supplies and maintain record
HR IT recruitment Assistant
People First
Chennai, India
07.2004 - 04.2008
- Develop Job description for IT placements for various clients in the Automotive, Healthcare and Insurance domain based on client needs
- Build and maintain active database of potential candidates
- Perform initial screening and document candidate expectations
- Coordinate interviews between candidates and client HR representatives
Education
Bachelors - Business Administration
University of Madras
INDIAMasters of Arts degree - Management
University of Madras
INDIASkills
- Postman tool
- Regression testing
- Usability testing
- Bug reporting
- JIRA proficiency
- Cross-browser testing
- ISTQB certification
- Test strategy development
- Software development lifecycle
- Test case creation
- Defect tracking
Certification
- Certified Scrum Master, 07/25
- American Software Testing Qualification Board (ASTQB) – Foundation Level Software testing certification (ISTQB)
Timeline
IT Sr. QA Engineer
TEK Systems
02.2022 - Current
IT Sr. QA analyst
All State Insurance
02.2018 - 01.2022
Certified Pharmacy Technician
Walgreens Pharmacy
01.2016 - 01.2018
Administrative Support Assistant for Human Resources
Sasken Communication Technologies
05.2008 - 06.2011
HR IT recruitment Assistant
People First
07.2004 - 04.2008
Bachelors - Business Administration
University of Madras
Masters of Arts degree - Management
University of Madras
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