VIDHYA RAMADOSS
NIKE, Inc.
Portland,OR
1
Language
1
Certification
21
years of professional experience
Dynamic Staff Software Engineer specializing in Applied AI and Automation, with over 15 years of experience in developing AI-enabled solutions, cloud engineering, quality engineering, and test automation. Recent focus on cutting-edge technologies such as generative AI, agentic AI, RAG, LangChain, LanGraph, Databricks, and M365 Copilot agents has driven innovative value analytics and intelligent automation initiatives. Proven expertise in spearheading enterprise UI/API automation and AWS-based testing for high-availability platforms ensures robust QA delivery. Recognized for translating complex requirements into actionable solutions while fostering collaboration between technical and business teams through effective communication and mentorship.
Work History
Senior AIOps & Automation Engineer
1 Year 2 Months- Design and build AI-enabled engineering solutions using Databricks, GenAI, RAG, Agentic AI patterns, M365 Copilot, Python, APIs, and cloud services.
- Designed and built an M365 Copilot learning agent aligned to a structured Databricks and AI/ML training plan, with guided learning paths, open Q&A, and curated resources covering Databricks, GenAI, RAG, Agentic AI, and broader AI/ML topics.
- Developed Value Dashboard from proof of concept through MVP, enhancing visibility into project value metrics; collaborated on data analysis, pipeline collection, refinement, executive summaries, and roadmap for automated value collection across automation projects.
- Contributed to AgenticLearn integrations and AI learning enablement, including investigation of MLflow tracing and integrations with LangChain and agentic frameworks.
- Supported Visual Merchandising automation and reduced Autosys knowledge-base through application of automation and AI-oriented problem solving in operational workflows.
- Co-created 'Nike Next Play,' an AI Store Assistant hackathon solution utilizing Databricks Apps, LLM generation, embeddings, RAG, prompt guardrails, APIs, and Next.js for associate coaching and shopper navigation.
- Lead technical discussions, demos, RFC reviews, documentation, onboarding, and mentoring to accelerate adoption of Databricks, AI/ML, automation, and engineering best practices.
Test Automation Engineer
3 Years 1 Month- Built and maintained scalable UI and API test automation for enterprise web and service-based applications using Java/JavaScript, Selenium, Cypress/Nightwatch, Rest Assured, Postman, TestNG, Cucumber, and CI pipelines.
- Enhanced automation reliability and engineering visibility through framework improvements, test stability metrics, dashboards, alerting, defect analysis, and root-cause investigation.
- Collaborated with developers, quality engineers, product owners, and platform teams in Agile delivery to define test strategy, review requirements, expand coverage, and ensure release readiness.
- Applied AWS services and cloud observability to test and troubleshoot distributed applications, including EC2, S3, RDS, SNS, SQS, CloudWatch, and related platform components.
- Developed technical documentation, reusable guidance, demos, and training; mentored teammates on automation frameworks, code quality, cloud concepts, and testing best practices.
Senior SDET / QA Automation Lead
2 Years 9 Months- Led quality engineering and automation for DriveFlex, a multi-tier, microservices-based dealer management application hosted on AWS.
- Owned test strategy, planning, execution, functional/regression testing, defect triage, and release readiness for major features and releases, ensuring comprehensive stakeholder reporting.
- Created and maintained UI and API automation frameworks; established coding, testing, and automation standards, and conducted pull request reviews to enhance code quality.
- Recruited, coached, and mentored engineers and interns; delegated work, reviewed deliverables, and provided training on BDD, Gherkin, Cucumber, and automation practices.
QA Lead
1 Year 7 Months- Led quality assurance for PARC, ensuring reliability across microservices, REST APIs, AWS data flows, React UI, SQL validation, UAT, and Selenium/Java automation.
- Led cross-functional teams to ensure quality standards in software development and delivery.
- Developed and executed comprehensive test plans, increasing product reliability and performance.
- Mentored junior QA team members, enhancing skill sets and improving overall team efficiency.
Senior QA Engineer / Consultant
11 Months- Developed Protractor/JavaScript automation framework and integrated regression execution with GitHub and TeamCity, enhancing testing capabilities for application security portal.
- Led quality assurance initiatives to enhance software reliability and reduce defects in product releases.
- Developed and executed comprehensive test plans using automated testing tools such as Selenium and JUnit.
- Collaborated with cross-functional teams to identify process improvements and streamline QA workflows.
Production Support Lead
7 Months- Led L2/L3 support for incident response, RCA, Linux/Autosys monitoring, Sybase analysis, bug fixes, performance tuning, and knowledge-base improvements.
- Led support team to improve service delivery and enhance client satisfaction.
- Streamlined ticket resolution processes, reducing response time and increasing efficiency.
- Mentored junior staff on best practices in customer support and issue management.
QA Analyst / Programmer Analyst
2 Years 6 Months- Executed QA automation, provided production support, managed deployments, enhanced Java applications, scripted in Unix, analyzed Sybase/SQL, and scheduled batches for enterprise financial systems.
- Developed and executed comprehensive test plans to ensure software quality and functionality.
- Collaborated with cross-functional teams to identify and resolve defects in applications.
- Implemented automated testing frameworks to enhance testing efficiency and accuracy.
Senior Systems Engineer
1 Year 6 Months- Enhanced Unix-based reconciliation systems using C/C++, Java, Sybase, and Oracle, ensuring robust production monitoring, accurate data-feed validation, and timely SLA-based issue resolution.
- Designed and implemented scalable cloud architecture solutions to enhance system performance.
- Led cross-functional teams in troubleshooting complex systems issues, ensuring minimal downtime.
- Developed automation scripts to streamline deployment processes, improving efficiency of operations.
Education
Master of Computer Applications - Computer Science
Skills
AI & Data: GenAI
Agentic AI
RAG
LLM applications
Microsoft 365 Copilot
Databricks
MLflow
LangChain
AIOps solutions
Cloud & Platform: AWS
Serverless patterns
CloudWatch
Route 53
NLB
CloudFront
CI/CD
Software Engineering: Python
Java
JS
SQL
REST APIs
microservices
Git
solution design
DevOps & Observability: Jenkins
CI/CD tool
TeamCity
Splunk
New Relic
Linux
Incident management
Leadership: Technical mentoring
Accomplishments
Have 2 AI certifications; Have 2 AWS Certifications and 6 AWS badges; AI Innovator and AI Hackathon Participant.
Certification
- Databricks Generative AI Engineer Associate
- Google AI Professional Certificate
- AWS Certified Solutions Architect - Associate
- AWS Certified Cloud Practitioner
- Certified SAFe 6 Agilist (Leading SAFe 6)
- Certified ScrumMaster (CSM)
- Certified Scrum Product Owner (CSPO)
Languages
English
Timeline
Senior AIOps & Automation Engineer
NIKE, Inc.
06.2025 - CurrentRead More
Test Automation Engineer
NIKE, Inc.
04.2022 - 05.2025Read More
Senior SDET / QA Automation Lead
CDK Global
06.2019 - 03.2022Read More
QA Lead
Infosys / Nike
11.2017 - 06.2019Read More
Senior QA Engineer / Consultant
Infosys / Intel
08.2016 - 07.2017Read More
Production Support Lead
Infosys / Goldman Sachs
12.2015 - 07.2016Read More
QA Analyst / Programmer Analyst
Infosys / Goldman Sachs
01.2007 - 07.2009Read More
Senior Systems Engineer
Infosys / Northern Trust
06.2005 - 12.2006Read More
Madurai Kamaraj University
Master of Computer Applications from Computer Science
Read More