Seeking employment where there is room for growth and advancement. Excellent customer service and computer/office skills. Pays attention to detail and works well independently as well as in groups.
Overview
4
4
years of professional experience
Work History
Teacher's Aide
Greenburgh Graham UFSD
2023.04 - Current
Assisted teachers with supervision and care of groups of children.
Maintained safety and security by overseeing students in recess environments.
Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Supported student physical, mental, and social development using classroom games and activities.
Customer Service Administrator
FindQ GmbH
2023.01 - Current
Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
Updated customer service database with new information, address changes and contact details.
Researched issues with shipments, product damage and incorrect product amounts.
Developed lasting relationships with customers, which helped to bring in additional business opportunities.
School Aide
School 21
2022.11 - 2023.04
One to One
Assist individual students and small groups of students as directed by the teacher and/or teacher assistant
Maintains order and cleanliness in the learning environment.
Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Direct Support Care
Ferncliff Manor
2022.07 - 2023.01
Provides direct care to those with intellectual and developmental disabilities
Assisting clients with daily personal tasks, including bathing and dressing
Completing housekeeping task
Customer Service Coordinator/ Cash Office
Marshall's
2020.08 - 2022.09
Process sales transactions
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Supervisor of the front end, trained new hires
Processing transactions, collecting checks, making cash deposits, and maintaining records of incoming and outgoing cash.
Crew Member
McDonald's
2019.04 - 2020.04
Operated cash register and took cash/credit card payments
Ran drive-thru by taking orders in an orderly fashion
Maintained cleanliness in restaurant
Restocked soda machines as needed.
Summer Camp Counselor
YMCA
2019.06 - 2019.08
Served breakfast and lunch to children
Escorted on and off bus each day
Taught basic reading and writing
Referred games such as softball and basketball.
Education
High School Diploma -
Lincoln High School
Yonkers, NY
06.2021
Skills
Problem solving
Leadership
Communication
Behavioral Corrections
Computer and Microsoft Office Skills
Coordination
Stock Management
Active Listening
Product Merchandising
Timeline
Teacher's Aide
Greenburgh Graham UFSD
2023.04 - Current
Customer Service Administrator
FindQ GmbH
2023.01 - Current
School Aide
School 21
2022.11 - 2023.04
Direct Support Care
Ferncliff Manor
2022.07 - 2023.01
Customer Service Coordinator/ Cash Office
Marshall's
2020.08 - 2022.09
Summer Camp Counselor
YMCA
2019.06 - 2019.08
Crew Member
McDonald's
2019.04 - 2020.04
High School Diploma -
Lincoln High School
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