Vidia Clark
Summary
Seeking employment where there is room for growth and advancement. Excellent customer service and computer/office skills. Pays attention to detail and works well independently as well as in groups.
Overview
4
4
years of professional experience
Work History
Teacher's Aide
Greenburgh Graham UFSD
04.2023 - Current
- Assisted teachers with supervision and care of groups of children.
- Maintained safety and security by overseeing students in recess environments.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported student physical, mental, and social development using classroom games and activities.
Customer Service Administrator
FindQ GmbH
01.2023 - Current
- Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
- Updated customer service database with new information, address changes and contact details.
- Researched issues with shipments, product damage and incorrect product amounts.
- Developed lasting relationships with customers, which helped to bring in additional business opportunities.
School Aide
School 21
11.2022 - 04.2023
- One to One
- Assist individual students and small groups of students as directed by the teacher and/or teacher assistant
- Maintains order and cleanliness in the learning environment.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Direct Support Care
Ferncliff Manor
07.2022 - 01.2023
- Provides direct care to those with intellectual and developmental disabilities
- Assisting clients with daily personal tasks, including bathing and dressing
- Completing housekeeping task
Customer Service Coordinator/ Cash Office
Marshall's
08.2020 - 09.2022
- Process sales transactions
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Supervisor of the front end, trained new hires
- Processing transactions, collecting checks, making cash deposits, and maintaining records of incoming and outgoing cash.
Crew Member
McDonald's
04.2019 - 04.2020
- Operated cash register and took cash/credit card payments
- Ran drive-thru by taking orders in an orderly fashion
- Maintained cleanliness in restaurant
- Restocked soda machines as needed.
Summer Camp Counselor
YMCA
06.2019 - 08.2019
- Served breakfast and lunch to children
- Escorted on and off bus each day
- Taught basic reading and writing
- Referred games such as softball and basketball.
Education
High School Diploma -
Lincoln High School
Yonkers, NY06.2021
Skills
- Problem solving
- Leadership
- Communication
- Behavioral Corrections
- Computer and Microsoft Office Skills
- Coordination
- Stock Management
- Active Listening
- Product Merchandising
Timeline
Teacher's Aide
Greenburgh Graham UFSD
04.2023 - Current
Customer Service Administrator
FindQ GmbH
01.2023 - Current
School Aide
School 21
11.2022 - 04.2023
Direct Support Care
Ferncliff Manor
07.2022 - 01.2023
Customer Service Coordinator/ Cash Office
Marshall's
08.2020 - 09.2022
Summer Camp Counselor
YMCA
06.2019 - 08.2019
Crew Member
McDonald's
04.2019 - 04.2020
High School Diploma -
Lincoln High School
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