Vie'jay Carter
Goldvein,Va
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking to maintain full-time or part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Private Childcare Provider
Bumbrey Family; McKenney Family; Gantt Family
06.2014 - Current
- Provide childcare for three children from 2-13 years of age
- Promoted healthy eating habits by preparing nutritious meals and snacks for children in accordance with dietary guidelines.
- Enhanced children''s social skills by implementing interactive group activities and play sessions.
- Maintained a safe and nurturing environment, ensuring proper supervision of children at all times.
- Facilitated intellectual growth through age-appropriate educational activities, including reading, writing, and arts and crafts.
- Developed strong relationships with parents to establish trust, open communication lines, and support their parenting goals.
- Improved children''s language skills by incorporating engaging storytelling sessions into daily routines.
- Managed schedules for multiple families efficiently, ensuring timely arrival to appointments and engagements while maintaining flexibility.
- Assisted with homework assignments and provided academic support when needed, fostering a love for learning in the children under my care.
- Implemented behavior management techniques to establish boundaries and maintain a structured environment conducive to learning and growth.
- Collaborated with parents on addressing developmental milestones such as potty training, sleep training, and transitioning from bottles to cups.
- Maintained detailed records of each child''s progress, sharing updates regularly with parents during check-ins or conferences.
- Ensured cleanliness of childcare spaces by conducting regular tidying up tasks like washing laundry items used by kids under my care.
- Administered first aid in emergency situations, promptly notifying parents of any incidents while maintaining calmness under pressure.
- Arranged backup coverage for childcare during periods of unavailability due to illness or emergency.
- Administered prescribed medications in accordance with written instructions.
- Overnight care, prepare and provide nutritious meals, bathe, develop appropriate recreational activities to include arts and crafts, structured games, and life and social skills.
Customer Service Representative
The Home Depot
02.2021 - 03.2024
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Prevented loss by vigilantly monitoring potential theft or fraud situations in-store.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Provided backup support for other departments when needed, showcasing versatility within the environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Ride Attendant
Fun Land
11.2019 - 02.2021
- Assisted guests with special needs by providing appropriate accommodations, making their visit enjoyable and memorable.
- Demonstrated flexibility by working various shifts including weekends, holidays, day shifts, or evening shifts as required by management.
- Enhanced customer satisfaction by ensuring the safety and proper functioning of all ride equipment.
- Maintained a clean and organized work environment for both employees and guests, promoting a positive atmosphere.
- Assisted in the training of new team members to ensure consistent quality service across all ride attendants.
- Provided exceptional guest experiences through attentive service and quick response to any issues or concerns.
- Managed daily ride operations, including queue management and rider height verification for safety compliance.
- Collaborated with maintenance teams to address any mechanical issues promptly, minimizing downtime for attractions.
- Consistently followed established procedures regarding emergency situations, ensuring the safety and well-being of all park guests.
- Gained expertise in operating multiple types of amusement rides while adhering to strict safety guidelines set forth by the company.
- Promoted a positive atmosphere throughout the park by engaging with guests, answering questions, and delivering exceptional customer service.
- Conducted regular safety checks on all rides, maintaining strict adherence to company policies and industry standards.
Education
Diploma -
Mountain View High School
Stafford, VA01.2021
Skills
- Microsoft Word
- Excellent organizational skills
- Strong Work Ethic
- Child development expertise
- Tech-savviness
- Confidentiality and Discretion
- Patience and Empathy
- Hygiene and Cleanliness
- Reliability and punctuality
- Medication Administration
- Schedule Management
- Meal Preparation
- Child Safety
- Team building
- Analytical Thinking
- Adaptability
- Active Listening
- Recordkeeping strengths
- Safety awareness
- Cash Register Operation
- Time management skills
- Written and verbal communication
- Conflict Resolution
- Customer service excellence
Timeline
Customer Service Representative
The Home Depot
02.2021 - 03.2024
Ride Attendant
Fun Land
11.2019 - 02.2021
Private Childcare Provider
Bumbrey Family; McKenney Family; Gantt Family
06.2014 - Current
Diploma -
Mountain View High School
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