Vielka Dunn
Kannapolis,US
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
23
23
years of professional experience
Work History
Cashier
Wal-Mart Stores, Inc
07.2020 - 03.2023
- Calculate total payments received during a time period, and reconcile this with total sales
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
- Compute and record totals of transactions
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Receptionist
InStyle.com Inc
10.2019 - 01.2020
- File and maintain records
- Schedule appointments and maintain and update appointment calendars
- Receive payment and record receipts for services
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents
- Hear and resolve complaints from customers or the public
- Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
- Take orders for merchandise or materials and send them to the proper departments to be filled
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
- Process and prepare memos, correspondence, travel vouchers, or other documents.
office cleaner
InStyle.com Inc
01.2017 - 03.2019
- Cleaned large offices, dusted , vacuumed, mopped
- Wash dishes, cleaned break rooms, cleaned the refrigerators.
Deli associate
Wal-Mart Stores, Inc
12.2016 - 03.2017
- Cooked the food, served the hot foods, Put the rotisserie chicken out, Cut the deli meat and cheeses.
Customer Service Associate
Wal-Mart Stores, Inc
09.2015 - 01.2016
- Determine charges for services requested, collect deposits or payments, or arrange for billing
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills
- Wiring money for customers, did exchanges and returns.bill payments, lay a ways and translated.
- Cleaned tables, served customers with condiments and drinks , took all dirty dishes to the kitchen.
Housekeeper
Ameritus
02.2013 - 01.2014
- Cleaned rooms to customers satisfaction and did customer service and translation
- Server
Server
Golden Corral Corporation
Stockbridge, GA
04.2006 - 07.2013
- Cleaned tables, Put condiments on tables for customers, and served drinks
- Did a lot of customer service work.
- Prepared drinks according to standard recipes.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Upheld high standards of sanitation in accordance with health department regulations.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Cleaned tables and chairs to prepare dining area for next customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Trained new employees on restaurant procedures and plating techniques.
Insurance Sales Agent
Georgia Premier Insurance Agency
01.2003 - 02.2005
- Sold car insurance, Mabaged the office,,receptionist, Customer service, translator.
Receptionist/Dental assistant
Economy Dental
03.2000 - 02.2002
- Did receptionist work and assisted the Dentist with tools .
Education
Management
01.1992
Skills
- Bilingual
- Cash Register Operation
- Customer Service
- Customer Assistance
- Cash Handling
- Payment Processing
- Payment Collection
- Money Handling
- Customer Service Excellence
- Product Knowledge
Timeline
Cashier - Wal-Mart Stores, Inc
07.2020 - 03.2023
Receptionist - InStyle.com Inc
10.2019 - 01.2020
office cleaner - InStyle.com Inc
01.2017 - 03.2019
Deli associate - Wal-Mart Stores, Inc
12.2016 - 03.2017
Customer Service Associate - Wal-Mart Stores, Inc
09.2015 - 01.2016
Housekeeper - Ameritus
02.2013 - 01.2014
Server - Golden Corral Corporation
04.2006 - 07.2013
Insurance Sales Agent - Georgia Premier Insurance Agency
01.2003 - 02.2005
Receptionist/Dental assistant - Economy Dental
03.2000 - 02.2002
Jordan Vocational High School - , Management
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