Vielka Sarabia
Sacramento,CA
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Referral Coordinator/Care Coordinator
WellSpace Health
03.2023 - Current
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
- Scheduled appointments with specialists on behalf of clients.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
- Used company software and databases to maintain records of services performed and patient conditions.
- Reduced hospital readmission rates by coordinating effective post-discharge care plans.
- Implemented patient follow-up procedures to monitor treatment progress and adjust care plans as needed.
- Educated patients on self-care strategies, promoting independence and empowering them to manage their health conditions.
- Coordinated discharge planning, ensuring a smooth transition from hospital to home or other facilities.
COVID-19 Tester
Molecular Matrix
07.2022 - 02.2023
- Enhanced testing accuracy by following strict procedures and utilizing proper equipment for COVID-19 testing.
- Reduced wait times for test results by efficiently processing samples and maintaining a streamlined workflow.
- Provided emotional support to anxious patients awaiting test results, fostering a compassionate environment during an uncertain time.
- Improved patient experience by providing clear instructions on self-administered tests, ensuring accurate results with minimal discomfort.
- Conducted wide range of laboratory tests and recorded results.
- Analyzed and interpreted data, accurately identifying and reporting laboratory results.
Medical Record Clerical Assistant
Northern California Spine Rehab
02.2021 - 07.2022
- Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
- Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Collaborated with other clerical staff on special projects, improving overall office performance.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Coordinated and scheduled meetings and appointments.
- Assisted with onboarding of new employees.
Cashier
La Esperanza
09.2019 - 02.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Performed cash, card, and check transactions to complete customer purchases.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Administrative Aide
Consumnes River College
08.2018 - 06.2019
- Managed front desk responsibilities such as greeting visitors, answering phones, distributing mail/packages – contributing to an organized environment.
- Executed record filing system to improve document organization and management.
- Contributed to a positive work environment by providing professional assistance to colleagues when needed.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Maintained confidentiality of sensitive information while managing files, records, and communications diligently.
Student Intern
Mercy San Juan Hospital
01.2015 - 05.2018
- Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Gained exposure to various aspects of the industry through active participation in company events, workshops, and training sessions during the internship period.
- Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during the internship period.
- Sorted and organized files, spreadsheets, and reports.
- Collected, arranged, and input information into database system.
- Explored new technologies and approaches to streamline processes.
Education
Graduate Certificate - Phlebotomy
National Healthcare Association
01-2022
High School Diploma -
Cristo Rey High School
01-2018
Skills
- Pre-authorizations
- Insurance Verification
- Medical Terminology
- Multi-line phone proficiency
- Follow-up Coordination
- HIPAA Guidelines
- EHR Software
- EX PM Software
- Microsoft (Word, Excel, Publisher)
- Healthcare Systems Understanding
- Patient Relations
Certification
- Phlebotomy Certification, NHA, 2022
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Referral Coordinator/Care Coordinator
WellSpace Health
03.2023 - Current
COVID-19 Tester
Molecular Matrix
07.2022 - 02.2023
Medical Record Clerical Assistant
Northern California Spine Rehab
02.2021 - 07.2022
Cashier
La Esperanza
09.2019 - 02.2021
Administrative Aide
Consumnes River College
08.2018 - 06.2019
Student Intern
Mercy San Juan Hospital
01.2015 - 05.2018
Graduate Certificate - Phlebotomy
National Healthcare Association
High School Diploma -
Cristo Rey High School
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