Vienna Harrod
Harker Heights,TX
Summary
An accomplished leader in household and HR management, adept at crisis intervention and payroll processing, consistently elevating family and employee satisfaction at Home and W & H Transportation LLC. Proficient in maintaining strict confidentiality and ensuring organizational efficiency, showcasing exceptional administrative skills and a collaborative approach. I have successfully facilitated seamless operations through proactive problem-solving and meticulous attention to detail. A diligent individual with expertise in word processing, time management, and scheduling. A resourceful problem-solver comfortable, confident, and willing to learn.
Overview
6
6
years of professional experience
Work History
House Manager
Home Business
01.2023 - Current
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
Human Resources Manager
W & H Transportation LLC
01.2019 - 12.2020
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
Education
Undergraduate - Medical Billing And Coding
DeVry University
Villa Park, IL04.2025
High School Diploma -
Penn Foster High School
Scranton, PA02.2021
Introductory Coursework in Child Care
Penn Foster Career School
Scranton, PA02.2021
Skills
- Calendar Management
- Preventive Maintenance
- Exceptional organization
- Crisis Intervention
- Appointment Coordination
- Administrative Skills
- Payroll Processing
- Maintaining files
- Office Administration
- Team Player
- Mail handling
- HR policies and procedures
Additional Information
I have been out of work so I can efficiently care for my family while I had children at home. Currently, all my children are in school and I am able to give more time to properly focus on work.
Timeline
House Manager
Home Business
01.2023 - Current
Human Resources Manager
W & H Transportation LLC
01.2019 - 12.2020
Undergraduate - Medical Billing And Coding
DeVry University
High School Diploma -
Penn Foster High School
Introductory Coursework in Child Care
Penn Foster Career School
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