Vienna S
Tampa,FL
Summary
Personable and dedicated customer service professional with extensive experience in the restaurant industry. Solid team player with upbeat, positive attitude and documented history of exceeding patrons expectations. Motivated to maintain customer satisfaction and contribute to company success.
Overview
10
10
years of professional experience
Work History
Barber
Self Employed Services
Tampa, FL
07.2014 - Current
- Identified needs of customers promptly and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
Server
Bahama Breeze Island Grille
Tampa, FL
07.2021 - 02.2022
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided exceptional service to high volume of daily customers.
Server
Bjs Brewhouse
Youngstown, OH
11.2019 - 07.2020
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
Server
Olive Garden - Darden Restaurants
Youngstown, OH
08.2017 - 02.2019
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
Barber License -
Columbiana County Career And Technical Center
Lisbon, OH05-2014
Some College (No Degree) - Communications
Cleveland State University
Cleveland, OHSkills
- Interpersonal abilities
- Professional manner
- Product Knowledge
- Customer service excellence
Timeline
Server
Bahama Breeze Island Grille
07.2021 - 02.2022
Server
Bjs Brewhouse
11.2019 - 07.2020
Server
Olive Garden - Darden Restaurants
08.2017 - 02.2019
Barber
Self Employed Services
07.2014 - Current
Barber License -
Columbiana County Career And Technical Center
Some College (No Degree) - Communications
Cleveland State University
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