Viet Dang
Hieu T. Dao, DDS
Houston
4
years of professional experience
Dedicated Biology major at The University of Texas at Austin offering a solid scientific foundation paired with practical experience in quality compliance (GMP) and patient-facing service roles. Fluent in English and Vietnamese with proven skills in adaptability, cross-functional teamwork, and detailed problem-solving. Seeking to apply clinical and analytical training toward a career in healthcare.
Work History
Dental Assistant Intern
6 Months- Observed a general dentist during routine and complex procedures, gaining insight into patient care, treatment planning, and clinical workflow.
- Assisted with administrative tasks and learned about dental practice operations, including scheduling, patient intake, and record keeping.
- Developed strong communication and patient interaction skills by observing dentist-patient consultations and chairside manner.
Server
4 Months- Provided exceptional customer service in fast-paced dining environment.
- Assisted in menu knowledge and recommendations to enhance guest experience.
- Managed table assignments to optimize seating flow and minimize wait times.
- Processed orders accurately using point-of-sale system for efficient transactions.
Sales Associate
3 Months- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained visual merchandising standards to attract customers and promote brand image.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals and improve store performance.
Intern
2 Months- Assisted QA with review of incoming receipt document to support release.
- Reviewed GMP documents for periodic review.
- Assisted with retrieving documents from GMP manufacture to support incoming materials release i.e. Certificate of Analysis and Quality Certificate from vendors
- Performed other duties assigned based on QA's needs.
Education
Bachelor of Science - Biology
Associate of Science
Skills
Treatment room setup
Dental staff assistance
Inspection documentation
SOP adherence
Customer service
Multi-tasking strength
Upselling
Strategic planning and analysis
Timeline
Dental Assistant Intern
Hieu T. Dao, DDS
07.2025 - 01.2026Read More
Server
RAKKAN Ramen
04.2024 - 08.2024Read More
Sales Associate
Pacsun
10.2023 - 01.2024Read More
Intern
Bionova Scientific
06.2022 - 08.2022Read More
The University of Texas At Austin
Bachelor of Science from Biology
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Lone Star College
Associate of Science
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