VIET THANG TRINH
Fountain Valley,CA
Summary
Driven by a results-focused approach, I excelled at SKF VIETNAM as a Sales Manager, where I significantly increased sales revenue through strategic vendor management and exceptional customer service. My expertise in market research and motivational skills not only enhanced team performance but also fostered long-lasting client relationships and new business development.
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Sales Manager
SKF VIETNAM
07.2007 - 05.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Project Supervisor
VINAMILK
12.2002 - 06.2007
- Delivered completed projects on time by prioritizing multiple tasks.
- Achieved on-time completion of all projects by effectively delegating tasks and monitoring progress.
- Provided status updates for projects, delivering information to all stakeholders.
- Partnered with project team members to identify and quickly address problems.
- Prepared all supplies and equipment needed for daily transport to job site.
- Supervised work of team members, offering constructive feedback regarding work performance.
- Managed construction for stores and supervised large-scale and high-volume remodeling and reconstruction projects across various sites.
- Coordinated and directed activities for Saigon Milk factory project.
- Utilized advanced project management tools to monitor progress, analyze data, generate reports, identify trends, and inform decision-making processes throughout each phase of a project''s life cycle.
- Defined manpower, equipment and resource needs for field projects, keeping open lines of communication with specialists and contractors to meet project milestones on time and on budget.
- Coordinated with vendors to negotiate contracts, secure materials at competitive prices, and maintain strict adherence to schedules for seamless execution of projects.
- Organized scope, schedule and assignments for entire team.
- Monitored deadlines and milestones to keep team on track with project schedule.
- Identified and resolved project issues and mitigated risks, reducing challenges and improving project results.
- Reported regularly to managers on project budget, progress, and technical problems.
- Monitored project progress, identified risks and took corrective action as needed.
Sales Assistant
Carrier Airconditioning & Refrigeration Viet Nam
01.2002 - 12.2002
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Organized promotional events to engage potential customers and generate new business opportunities.
- Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
- Prioritized helping customers over completing other routine tasks in store.
- Listened to customer needs and desires to identify and recommend optimal products.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
High School Diploma -
LE HONG PHONG High School
Ho Chi Minh, Viet Nam05.1998
Bachelor of Science - Mechanical Engineering
Ho Chi Minh Polytechnic University
Viet Nam05.2003
Asia Leadership Program Certificate - Leadership And Coaching
SKF TRAINING CENTER
SINGAPORE04.2012
Sales Manager Excellent Certificate - Sales And Distribution
SKF SINGAPORE TRAINING CENTER
SINGAPORE11.2016
IMP Certificate -
SKF Gothenburg Training Center
SwedenTalent Q Dimensions Report - Organizational Leadership
KORN FERRY HAY GROUP
SWEDEN03.2019
Management Engagement Certificate - Business Management
Novaliches
Viet Nam01.2022
Leadership Transformation Certificate - Organizational Leadership
LCL Singapore
Singapore03.2022
Skills
Vendor Management
Staff Management
Market Research
Sales Tracking
Sales operation
Solution selling
New Business Development
Teamwork and Collaboration
Motivational Skills
Customer Service
Invesment
1- People relationship
2- Knowledge
3- Stock
Timeline
Sales Manager
SKF VIETNAM
07.2007 - 05.2023
Project Supervisor
VINAMILK
12.2002 - 06.2007
Sales Assistant
Carrier Airconditioning & Refrigeration Viet Nam
01.2002 - 12.2002
High School Diploma -
LE HONG PHONG High School
Bachelor of Science - Mechanical Engineering
Ho Chi Minh Polytechnic University
Asia Leadership Program Certificate - Leadership And Coaching
SKF TRAINING CENTER
Sales Manager Excellent Certificate - Sales And Distribution
SKF SINGAPORE TRAINING CENTER
IMP Certificate -
SKF Gothenburg Training Center
Talent Q Dimensions Report - Organizational Leadership
KORN FERRY HAY GROUP
Management Engagement Certificate - Business Management
Novaliches
Leadership Transformation Certificate - Organizational Leadership
LCL Singapore
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