Vigneshwar Dorai Pandian
Senior Service Consultant
Bangor,CA
Summary
Oracle Technical Consultant building and supporting Oracle SaaS retail suite implementation of both cloud/on-prem versions. Collaborates with cross-functional business teams across all phases of the delivery lifecycle, from requirements gathering and solution development to testing, issue resolution, deployment, and ongoing support.
Overview
2
2
Languages
11
11
years of professional experience
Work History
Senior Service Consultant
OLR India Consulting Pvt. Ltd
08.2021 - Current
- Led the delivery of Oracle BI Publisher-based Replenishment reporting solutions and developed a custom framework for processing and reporting large-scale data from Oracle Discoverer and Microsoft Access platforms, enhancing scalability and operational efficiency.
- Owned the end-to-end delivery of production change requests across multiple client engagements, coordinating cross-functional teams to ensure timely implementation, and adherence to quality standards.
- Participated in cloud data migration and enterprise integration architectures using Oracle Data Conversion Tool (DCT), Retail Integration Cloud Service (RICS), and Bulk Data Integrator (BDI), ensuring data accuracy.
- Worked on Oracle Retail SaaS Suite (v19) solutions, including Merchandising Foundation Cloud Service(MFCS), Retail Sales Audit Cloud Service, Retail Pricing Cloud Service(RPCS), and Retail Store Inventory Operations Cloud Service(SIOCS) ensuring secure, and business-aligned cloud deployments.
- Assisted in implementing Oracle Retail Replenishment module within Oracle Retail Merchandising System (RMS) v16 on-premises environment, supporting development, testing, and deployment activities.
- Managed end-to-end delivery of production change requests across multiple client engagements, coordinating cross-functional teams for timely implementation and adherence to quality standards.
Technology Analyst
Infosys Technologies
06.2015 - 08.2021
- Worked as an Oracle RMS developer role with primary expertise on Oracle PLSQL and Shell scripts. Have successfully delivered numerous supply chain enhancement projects for American and Australian clients both onsite as well as offshore.
- Supported Oracle Retail Merchandising System (RMS) production operations for a major U.S. retailer, managing batch and TIBCO interface monitoring, incident resolution, production defect fixes, and implementing an ELK/Kibana-based automated alerting framework to proactively identify data anomalies across application modules.
- Provided technical and functional recommendations, resolved deployment and production issues through root cause analysis and troubleshooting, and automated processes to enhance operational efficiency.
- Executed Oracle PeopleSoft FSCM upgrade and re-implementation of RICE components for American clients.
Education
Masters In Engineering - Communication Systems Engineering
Anna University
Chennai06.2014
Bachelors Of Engineering - Electronics And Communication Engineering
Anna University
Chennai06.2012
Skills
- Oracle MFCS/RMS
- Oracle EICS/SOCS
- Oracle BI Publisher
- Oracle PLSQL
- Shell scripting
- Pro*C
Timeline
Senior Service Consultant
OLR India Consulting Pvt. Ltd
08.2021 - Current
Technology Analyst
Infosys Technologies
06.2015 - 08.2021
Bachelors Of Engineering - Electronics And Communication Engineering
Anna University
Masters In Engineering - Communication Systems Engineering
Anna University