Vijay Kumar Tulluri
Nashville
Summary
Quality Assurance Consultant with 7+ years of experience delivering high-quality enterprise application releases in banking and telecom domains. Skilled in regression testing, UAT validation, and ITSM processes, with a strong focus on defect reduction and system reliability. Adept at cross-functional collaboration to ensure seamless deployments and business-critical workflow accuracy.
Overview
12
12
years of professional experience
Work History
Quality Assurance Consultant (Application Support)
UBS Financial Services
Nashville
05.2025 - Current
- Executed functional, regression, and integration testing for enterprise banking applications, reducing post-release defects by 20% and improving release quality.
- Managed P1/P2 incidents using ITSM processes, performed root cause analysis, and improved resolution efficiency while maintaining 98%+ SLA compliance.
- Validated end-to-end business workflows and supported UAT cycles in collaboration with business and development teams, ensuring accurate functionality and minimal rework.
- Analyzed application logs using monitoring tools (Splunk/Dynatrace) to proactively identify issues, improving system stability and reducing recurring incidents by 15%.
Quality Assurance / Application Support Consultant
Lithia Motors, Inc
Medford
02.2024 - 04.2025
- Executed functional, regression, and integration testing, improving release quality and reducing production defects by 25%.
- Led defect tracking and RCA, decreasing recurring incidents by 20% and improving resolution turnaround time.
- Collaborated with QA, development, and business teams to support UAT cycles, ensuring 100% test coverage for critical workflows.
- Monitored applications using Splunk and Dynatrace, proactively identifying issues and maintaining 99.9% system availability.
QA & Production Support Analyst
Optum
Hyderabad
07.2018 - 07.2021
- Performed regression and integration testing across environments, reducing post-release defects by 30%.
- Managed incidents and change requests via ITSM tools, achieving 98% SLA compliance.
- Validated application data using SQL, improving data accuracy and reducing reporting issues by 15%.
- Partnered with business teams to validate requirements and ensure successful deployments with minimal rework.
QA Engineer-Application Support
Minvesta Infotech
Hyderabad
04.2016 - 07.2018
- Conducted functional testing for CRM and billing systems, improving transaction success rate by 20%.
- Resolved integration issues across systems, reducing downtime incidents by 15%.
- Supported production releases and validation cycles, ensuring stable deployments with minimal rollback scenarios.
- Monitored applications using SiteScope and Grafana, improving early issue detection by 25%.
Support Engineer
Global Logic Technologies
Hyderabad
06.2014 - 04.2016
- Supported enterprise applications and resolved production issues, improving ticket resolution efficiency by 20%.
- Assisted in test validation during pre-production releases, reducing deployment defects.
- Used Splunk and monitoring tools to analyze logs and identify recurring system issues.
Education
Master of Science - Computer and Information Sciences
Christian Brothers University
Memphis, TN12-2023
Bachelor of Science - Computer Engineering
Jawaharlal Nehru Technological University
Hyderabad, India01-2013
Skills
- QA & UAT Testing
- Test Case Management
- Regression & Integration Testing
- Mobile Testing
- Continuous Integration
- Agile
- SQL
- ServiceNow
- Splunk
- Dynatrace
- Jira
- Confluence
- ITIL
- Root Cause Analysis
Timeline
Quality Assurance Consultant (Application Support)
UBS Financial Services
05.2025 - Current
Quality Assurance / Application Support Consultant
Lithia Motors, Inc
02.2024 - 04.2025
QA & Production Support Analyst
Optum
07.2018 - 07.2021
QA Engineer-Application Support
Minvesta Infotech
04.2016 - 07.2018
Support Engineer
Global Logic Technologies
06.2014 - 04.2016
Master of Science - Computer and Information Sciences
Christian Brothers University
Bachelor of Science - Computer Engineering
Jawaharlal Nehru Technological University