Led the design and implementation of microservices to decouple IAM and user entitlements processes from the monolithic application, utilizing Spring Boot with Keycloak integration.
Ideated and developed a cloud-native solution for handling high-volume claim processing in a multi-tenant ecosystem from legacy batch processing, resulting in over a 50% reduction in processing times.
Introduced application monitoring metrics via Datadog to gain near real-time insights into the application performance
Conducted real-time data analytics with Databricks to inform the design of new features.
Led the scrum team in delivering multiple end-to-en
Senior Engineer
Amex
02.2017 - 06.2023
Led initiatives to develop new microservices for the case platform, enabling an omni-channel experience for case creation across VR, online, and customer service portals.
Implemented circuit breaker and retry logic to enhance system resilience and prevent cascading failures across the platform
Designed and implemented a high-availability solution for the on-prem case platform, enabling faster failover and improved reliability
Collaborated with stakeholders to define application modernization roadmap, encompassing cloud migration and tech-stack transformation initiatives
Mentored interns and coached engineers on adopting new tech stacks and understanding business processes
Lead Developer
Amex
09.2014 - 01.2017
Led the design and development of the Authorization system to transition servicing portals from legacy architecture to a Service-Oriented Architecture (SOA)
Accelerated the resolution of production issues to stabilize the concierge servicing portal and increase user adoption
Programmer Analyst
Palvai Global Services
11.2012 - 09.2014
Implemented automated billing to replace manual processes and outdated systems at Ericsson.
Led one of the Scrum teams in migrating Servicing Portals from legacy .NET systems.
Senior Software Engineer
Accenture
07.2006 - 07.2011
Education
Master Of Science - IT
University of Massachusetts
Bachelor Of Engineering -
IRTT
Skills
BACK END DEVELOPMENT : Java, python, Spring, Vertx
Product Manager, Patient Engagement and Collaboration at Modernizing Medicine / KlaraProduct Manager, Patient Engagement and Collaboration at Modernizing Medicine / Klara