VIJAY SOLANKI

• Managed day-to-day business operations.

Office Manager

• Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
• Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
• Increased revenue by optimizing billing processes and ensuring timely collection of payments from both patients and insurance companies.
• Developed close working relationships with front office and back office staff.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Optimized inventory management to ensure essential medical supplies and office supplies were always available.
• Improved office efficiency with introduction of electronic health records, reducing paperwork and wait times.
• Improved team morale and cohesion with regular team-building activities and open communication channels.

Medical Biller

• Verified insurance of patients to determine eligibility.
• Communicated with insurance providers to resolve denied claims and resubmitted.
• Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
• Ensured timely payments from insurance providers through submission of accurate and complete claims.
• Enhanced revenue collections for the medical practice with diligent follow-ups on unpaid claims.
• Implemented quality control measures to identify potential errors before submitting claims, reducing rejections significantly.
• Filed and updated patient information and medical records.
• Collected payments and applied to patient accounts.
• Posted payments and collections on regular basis.
• Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
• Maintained compliance with Insurance policies by staying updated on changes to medical billing codes and requirements.
• Collaborated with healthcare providers, ensuring accurate documentation for seamless billing operations.
• Reviewed patient records, identified medical codes, and created invoices for billing purposes.
• Delivered timely and accurate charge submissions.
• Prepared billing statements for patients and verified correct diagnostic coding.
• Reviewed patient diagnosis codes to verify accuracy and completeness.
• Handled account payments and provided information regarding outstanding balances.
• Collaborated with patients statements to resolve disputes.
• Generated monthly billing and posting reports for management review.
• Processed payment via telephone and in person with focus on accuracy and efficiency.
• Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
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• Improved warehouse efficiency by streamlining receiving processes and implementing best practices.
• Increased accuracy in shipments received, verifying quantities against purchase orders and invoices.
• Oversaw returns processing, ensuring accurate documentation and timely return of damaged or incorrect items to suppliers.
• Maintained organization of the receiving area, creating clear pathways for efficient material handling and storage.
• Reduced inventory discrepancies by conducting regular cycle counts and addressing root causes of variances.
• Streamlined documentation procedures for inbound shipments, reducing errors in record-keeping while maintaining compliance with regulatory requirements.
• Conducted counts and audits of inventories to identify and resolve discrepancies in records.
• Received incoming shipments, compared contents against associated records and transmitted to proper department.
• Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
• Assigned tasks to team members to complete within designated time frames.
• Handled day-to-day shipping and receiving overseeing more then three truck load of packages per day.